**Location Overview**:
Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's Unesco-protected Dolomites, celebrating the history of the property while uniting it with Aman's philosophy. **R**ole** We are looking for a passionate and detail-oriented Retail Coordinator to assist the Retail Manager in the day by day duties related to our boutique. Our boutique is a key part of the resort experience, blending the elegance of luxury shopping with the beauty of alpine nature. You’ll be responsible for providing exceptional customer service, ensuring guests feel welcomed and well-cared for while representing the essence of our brand. **R**esponsibilities**
- Customer Experience: Deliver a first-class, personalized shopping experience for our guests, providing expert product knowledge and showcasing the boutique's luxurious offerings.
- Product Expertise: Stay well-versed in the boutique’s clothing, accessories, and skincare lines, helping customers find the perfect pieces that meet their needs and enhance their resort experience.
- Customer Feedback:



Collect and report on customer feedback to continuously enhance the shopping experience and improve the boutique’s offerings.
- Team Collaboration: Work closely with the resort team, visual merchandiser, and corporate office to ensure seamless operations and alignment with brand standards.
- Stock Management: Assist with stock levels and product displays, ensuring the boutique is always fully stocked with high-demand products, and keep the displays visually appealing and on-brand. **Requirements**: - Displays qualities of being respectful, thoughtful, warm, genuine and humble.
- Has a passion for delivering the best possible service and creating outstanding memories.
- Is known for being an Aman ambassador.
- Consistently tailors’ communication style and tone to the needs of the audience.
- Demonstrates enthusiasm to help others who ask for support or need assistance. **Benefits** At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

📌 Retail Coordinator - Aman Rosa Alpina (San Cassiano)
🏢 Aman Group
📍 San Cassiano