LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX and THE OUTNET, jointly comprising the off-price segment of LuxExperience, are the leading destinations for multi-brand off-season online luxury shopping. The NYSE listed group operates in key markets worldwide. For more information, please visit
- ._ Our Global Luxury Operations HRBP and Employee Relations team is the look out for a brilliant HR Business Partner based in Italy (Milan), to support the team partnering with the Operations management for our Luxury Stores NET-A-PORTER, MR PORTER and MYTHERESA. Some of the essentials for you to know are: Location: Our offices in Milan, Italy. Team Size: 10 resources (approx.) Reporting into: HR Director Technology, Operations & Employee Relations Contract Type: Permanent Working Model: Hybrid Potential Start Date: November / December 2025 Here is a breakdown of what you’ll be doing: HR Business Partnering- Supporting a wide range of HR topics across the assigned business units (Logistics and Studio, 200+ employee roughly, Italy based)- Advise,



coach and provide support to line managers in the development and implementation of company policies and procedures and best practice to ensure effective and consistent management of staff- Giving support to employees on all HR matters- Guarantee organization and associate updates in our internal tools and systems- Coordinate the processes within the employee life cycle such as onboarding, internal mobility, promotions, change of hours, salary increases or off-boarding- Manage the year-end process which includes advising managers on meritocracy and differentiation, performance evaluations, salary reviews and premio planning- Support the recruitment team in hiring processes across the assigned business unit- Lead the development and improvement of local HR processes, systems and procedures- Analyse Human Resources key metrics, utilizing data for process improvements Employee Relations- Supporting in the negotiation with Local Trade Unions and Company Trade Unions.- Manage disciplinary actions and litigations- Develop the capacity of line managers to manage a range of ER problems locally, developing management styles to foster positive working relationships with employees,



minimising the occurrence of line management problems and issues and fostering a positive climate for ER activity- Formulate and maintain effective and legally compliant HR / ER policies- Support in managing a case load of challenging ER cases, supporting or leading investigations as and when required- Acting as the first point of escalation for HR Advisors and Business Partners- Support in the delivery of ER training to managers and employees- Provide key insight and reporting to enable sound decisions to be made strategic level The type of person we are looking for:
- Proven HR Business Partnering and ER experience within large, complex and unionised organizations- Familiar with HR Administrative procedures and Reward metrics and flows (highly preferred)- Preferable degree in Business Management, Economics, Labour Law or equivalent- Data driven and analytical approach, with excellent knowledge of MS Excel- Experience of leading, communicating, advising and consulting at Executive level and with Trade Unions- Solid knowledge of Italian Employment Legislation (CCNL Commercio is highly preferred)- Confidence and ability to conduct difficult and sensitive conversations with managers, and employees, both face-to-face and over the phone, showing compassion and empathy- Ability to work on own initiative and manage own time effectively- Team oriented, flexible and enthusiastic with a can-do approach- Strong attention to detail and high degree of confidentiality- Excellent standard of report writing and outstanding verbal skills- Fluency in English and Italian is mandatory.
- _ Experience Level: Mid-Senior level Workplace Type: Hybrid

📌 HR Business Partner, Italy Luxury Operations & Employee Relations @mytheresa (Milano)
🏢 Yoox Net-A-Porter Group
📍 Milano