Cohabs in Milan seeks a Customer Experience Lead — Italy to own the member journey across the Italian platform.
You will lead onboarding, daily life in houses, issue resolution, community building and retention with hands-on execution.
You will shape processes, scale operations, collaborate with sales and property teams, and drive a warm, empathetic, and professional experience across Cohabs Italy.
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📌 Italy Customer Experience Lead: Build & Scale Homes (Milano)
🏢 Cohabs
📍 Milano