* Onsite Customer visit for Installation & Support to resolve all technical issues * Coordination with technical/software team for removing "Bugs" * Coordination with sales and coordination team for all supply issues * Resolve all the technical & non technical issue onsite. * Provide solution to software/hardware issue in consultation with Software / Embedded / CCD team * Discussion with customer and resolve all issues * Preparation of Service Reports and Issue wise MOM * Completion of RMA in coordination with CCD, Sales & Dispatch for proper handling of returnable and non-returnable material * Regular training program at customer end in order to educate regarding Jekson Vision System and maintaining proper documentation for the same and its efficient storage * Maintain a complete pre-installation checklist and checklist of all the installation done at customer place and to provide the copy of the same to Sales & CCD * Synchronize the same to be used as reference * For all out of warrantee systems plan for AMC,



in consultation with sales team * Regular Audit at Customer end to check the working status and to provide suggestion for up-gradation if required Educational Qualification * Diploma / B.E / B.Tech (Electrical / Electronics / Mechanical) Preferred Candidate Profile * Service & trouble shooting of embedded systems * Service & troubleshoot for pharma machinery (Primary / Secondary packaging) * Service & troubleshoot for pharma process machinery * Integration of system of PLC or Non-PLC base machines * Ability to travel across the World Preferred Field Experience * Emerging Technology * Automation * Pharma Machinery * People Management * Negotiation * Relationship * Analytical and problem solving * Good oral and written communication * Time Management * Ethical behavior * Adapting to change in work environment * Stay abreast with technical knowledge * Problem solving Apply to Jekson Vision [supported files: pdf, doc, jpg, png & max. file size:5MB] #J-*****-Ljbffr

📌 Service Engineer Jobs In Bologna, Italy
🏢 Jekson Vision
📍 Bologna