pstrong

About Us: /strong /pp

For over 40 years we have been the world leader in English language teaching.

Wall Street English was founded in 1972, at a time when more and more people want to learn English for personal and professional reasons.

The company expanded rapidly, in Switzerland, Spain and the rest of Europe.

Today Wall Street English is a large network present all over the world, with over 400 English schools active in 4 continents and 28 countries.

To date, 3,000,000 students and thousands of companies have learned to speak English thanks to Wall Street English. /p pFor more information visit /p pstrong

Job Summary: /strong /p pFor WSE Italy - which manages company-owned centers and provides services and support to sub-franchisees for a total of about 70 centers. /p pThe IT Support specialist will be responsible for the Help Desk to the company users, managing and maintaining the IT infrastructure and assets, ensuring optimal performance, security, and reliability.

The ideal candidate will have a good background in Microsoft technologies, Apple devices, networking, virtualization (VMware), and Office 365.

This role requires excellent problem-solving skills, attention to detail, and the ability to work independently as well as part of a team. /p pstrong

Key Responsibilities: /strong /p ullistrong

User Support /strong: Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity. /lilistrongIT Infrastructure support /strong: Manage the company's IT infrastructure, including servers, storage, and network devices. /lilistrong

Microsoft Technologies /strong: Administer and support Windows Clients and Server environments, Active Directory, and other Microsoft technologies. /lilistrong

Virtualization (VMware) /strong: Manage and maintain virtualized environments using VMware, ensuring optimal performance and resource allocation. /lilistrong

Office 365 /strong:



Administer Office 365 environments, including Exchange Online, Share

Point Online, One

Drive for Business, and Teams. /lilistrong

Security /strong: Maintain security protocols to protect the company's IT assets, including antivirus, firewalls, and data encryption. /lilistrong

Troubleshooting /strong: Diagnose and resolve hardware, software, and network issues in a timely manner. /lilistrong

Documentation /strong: Create and maintain comprehensive documentation for IT systems, processes, and procedures. /li /ulp· /ppstrong

Qualifications: /strong /p ullistrong

Education /strong: High School Diploma in Informatic, or a related field, or equivalent experience. /lilistrong

Experience /strong: 2+ years of experience in IT support, with a focus on Microsoft technologies, networking and Office 365. /lilistrong

Technical Skills /strong: /lili

Proficient in Windows Clients and Server administration and Active Directory management. /lili

Knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VLANs. /lili

Knowledge of VMware virtualization technologies. /lili

Proficiency in managing Office 365 environments and associated applications. /lili

Nice to have familiarity with security best practices and networking technologies like Cisco Meraki Ubiquity Unifi /lili

Nice to have familiarity with IT tools for endpoint management and MDM like Manage

Engine Endpoint Central /li /ul pstrong

Soft Skills /strong: /p ulli

Excellent problem-solving and analytical skills. /lili

Strong communication and interpersonal skills. /lili

Ability to work independently and as part of an international team. /lili

Attention to detail and a proactive approach to identifying and resolving issues. /lili

Good knowledge of English language /li /ul pstrong

Benefits: /strong /pulli

Tempo pieno Permanent contract /lili

Competitive salary and benefits package. /lili

Opportunities for professional development and career growth. /lili

Collaborative and inclusive work environment. /li /ul

📌 IT Specialist (preferibilmente appartenente alle categorie protette legge 68/99) (Italia)
🏢 Wall Street English Italia
📍 Italia