ph3Your role /h3pYour mission is to deliver skilled on-site service that keeps our customers' equipment performing reliably and safely.
You use your expertise to repair, maintain, and support the technology they depend on.
Through your work, you help customers secure the uptime and performance they need to run their operations with confidence.
You join the Customer Center Service team and report into the Operations Manager.
/ppYour mission is to deliver skilled on-site service that keeps our customers' equipment performing reliably and safely.
You use your expertise to repair, maintain, and support the technology they depend on.
Through your work, you help customers secure the uptime and performance they need to run their operations with confidence.
You join the Customer Center Service team and report into the Operations Manager.
/ph3Short Description /h3pEdwards is proud to lead the vacuum and abatement industry.
Committed to safe and sustainable innovation, our Field and Onsite Service teams work alongside our customers to install, commission, maintain, and troubleshoot our products, enabling technology for everyone across the planet.
The most important characteristic of our Onsite Service Engineer Level 1's is the continuous development of knowledge and technical skills to ensure customer satisfaction and great teamwork.
Field service engineers enjoy taking on challenges and finding solutions.
You will remain cool under pressure, and if you don't know the answer, you'll use our processes, systems, and network to find it.
You take ownership of creating high-quality work.
You will be expected to deliver frontline support in key operational activities, including installation, commissioning, maintenance, and troubleshooting of Edwards products, with a focus on safety and quality while maintaining a high level of customer satisfaction.
Working in a fast-paced and demanding environment, a resilient mindset is essential for this role, which offers an opportunity to learn and develop your engineering skills by working on exciting and highly technical equipment.
/ph3Your day-to-day /h3ulliConduct planned and ad hoc visits to inspect, service, troubleshoot,



and repair various technical systems.
You will also diagnose any issues to prevent equipment downtime.
/liliPerform installations, ensure safety compliance, and document activities.
/liliBe the on-site contact, providing service recommendations and addressing customer needs promptly.br/ /li /ulh3Your Skills And Experience /h3pWe encourage you to apply even if you don't meet every single requirement.
/pulliPrevious field service experience /liliCustomer focus /liliSelf-directed, with the ability to understand and resolve problems.
/liliComplies with all applicable laws, policies, and standards /liliGood written and verbal communication skills.A basic command of written and spoken English is required.br/ /li /ulh3Your Compensation And Benefits /h3pWe offer compensation that reflects the skills, experience, and responsibilities of the role.
Pay also depends on the country where the job role is based, as compensation practices vary across our markets.
During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.
/ppAtlas Copco Italy ( ITZ-Edwards S.r.l.) is committed to and promotes equal opportunities.
All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law.
/ppStarting salary within the relevant salary range: from EUR 30,000 gross per year.
/ppThe actual salary offered will be determined based on various factors, including, but not limited to, internal pay equity, level of responsibility, and the experience and skills of the selected candidate.
/ph3Your location /h3pYou will be part of our customer center in Agrate , Italy.




You join a field service team that works close to our customers, where most of your time to support them on-site.
/ph3Why it is great to work with us /h3pYour career grows through your skills, your curiosity, and the people you work with.
As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions.
You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task.
We focus on long-term development and support you as you explore new ways to improve how we keep our customers' equipment running.
Innovation guides how we think and act - we test, learn, and apply new insights to make our service work even better.
You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you /ph3Application process /h3h3About /h3pOur selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile.
We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.
If you have questions during the process or need support, please contact us: /ppTalent Acquisition: Roberta Bracey /ph3About Edwards /h3pEdwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services.
Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells.
They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of RD applications.
/ppEdwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment.
Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.
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📌 Ingegnere Di Servizio Sul Campo Uno - Field Service Engineer 1 (M/F/X) (Bardi)
🏢 Edwards Vacuum
📍 Bardi