Field Service Engineer (Rome Area) (Bardi)

Field Service Engineer (Rome Area) (Bardi)

07 ago
|
Experteer Italy
|
Bardi

07 ago

Experteer Italy

Bardi

Specialista Senior / Project Manager
In this role you service Elekta's radiotherapy products across a defined European territory, combining hands-on maintenance with customer support to ensure safe, reliable operation.
You work autonomously while staying aligned with the wider service organization and elevate issues as needed.
The position emphasizes hands-on problem solving, quality and safety, and ongoing product knowledge.
You will travel, install, upgrade, and repair systems to support high-quality patient care and workflow efficiency.
Medical insurance for employees and relatives Company car Pension plan Service, maintain, troubleshoot and repair Elekta products across the assigned territory Carry out planned maintenance, emergency corrective maintenance, upgrades, installation work and customer support activities Diagnose and resolve technical issues involving complex electronic systems, mechanical assemblies, vacuum systems, pressurised gas systems, high and low voltage systems and related service equipment Complete corrective maintenance within agreed timescales, escalating issues appropriately while maintaining ownership until the customer is satisfied Provide responsive, professional support to customers, ensuring a high standard of care and communication throughout the service process Complete service reports, documentation and administrative requirements accurately and on time Follow Elekta quality and safety policies at all times and report any issues that could affect product reliability,



customer operations or safety Maintain up-to-date knowledge of Elekta products within the service portfolio Identify opportunities to improve customer satisfaction and share feedback, solutions or improvement ideas with the appropriate manager Support the development of colleagues by sharing knowledge and providing training or guidance when required Be prepared to travel within the assigned territory, and occasionally outside the home country, according to customer and business needs Technical college, university qualification or equivalent experience in a relevant engineering discipline Strong technical knowledge across electronics, mechanics, PCs and servers, networking, diagnostic equipment, high vacuum systems and high/low voltage and current systems Ability to fault find and repair at board level and below Experience in a medical device service environment; experience servicing linear accelerators or brachytherapy systems would be an advantage Competence with relevant IT technologies, including Windows OS, Microsoft Office applications and networking Ability to manage your own workload, work independently and complete assigned tasks effectively Strong customer focus with excellent interpersonal, written and verbal communication skills A collaborative, solutions-focused approach and commitment to representing Elekta professionally Completion of relevant Elekta technical training courses up to third line, or willingness to complete required training Valid driving licence English language skills, both written and spoken #J-*****-Ljbffr

📌 Field Service Engineer (Rome Area) (Bardi)
🏢 Experteer Italy
📍 Bardi

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