ph3Overview /h3 pdentsu is a global leader in media, customer experience management, and creative, helping brands drive transformation and sustainable growth.
With more than 68,000 employees across 120+ countries, dentsu partners with some of the world's most innovative brands to design and deliver meaningful experiences across media, content, and commerce.
/p pAt dentsu, you'll join a collaborative and forward?thinking environment where creativity, data, and technology come together — giving you the opportunity to make an impact for brands, people, and society while growing your career.
/p h3About the Role /h3 pAs a Client Manager, you will ensure clients' marketing needs are met effectively and strategically, serving as their main point of contact and trusted advisor.
The team is responsible for delivering integrated marketing initiatives that support client business objectives, and this role will own long?term client relationships, strategic growth opportunities, and the seamless execution of day?to?day activities in collaboration with specialist teams and cross?functional partners.
/p h3Key Responsibilities /h3 ul lipbBusiness Management: /b Deliver a full range of services to clients, ensuring end?to?end management of their business and marketing needs.
/p /li lipbRelationship Management: /b Own and nurture strong, long?term client relationships in line with agreed plans for client growth and engagement.
/p /li lipbClient Development: /b Proactively identify cross?sell and upsell opportunities to support client growth and business expansion.
/p /li lipbCommercial Service Ownership: /b Guarantee seamless service delivery while maintaining the profitability and efficiency of the client account.
/p /li lipbTeam Leadership: /b Lead, motivate, and support the team, aligning internal efforts with the client's business culture and strategic objectives.
/p /li /ul h3Requirements /h3 ul lipRelevant background in Marketing, Communication, Economics, or related fields, or equivalent practical experience.
/p /li lipMinimum of b5–6 years of experience /b in similar roles within the marketing/communication sector, preferably in agencies or multinational environments.
/p /li lipExcellent experience in bmedia planning /b, especially bdigital /b; offline experience is a plus.
/p /li lipExcellent level of bEnglish /b, written and spoken.
/p /li lipProven bpeople management /b ability to lead and inspire teams toward achieving shared business goals.
/p /li lipStrong bverbal and written communication skills /b, with the ability to clearly articulate strategies and foster effective client dialogue.
/p /li lipExperience in bproject management /b, managing complex marketing projects from planning through execution.
/p /li lipStrong bstrategic thinking /b and ability to apply strategic marketing approaches, ideally in agency networks or similarly structured organizations.
/p /li lipSkilled in bnegotiation and influence /b, securing mutually beneficial outcomes.
/p /li lipCompetence in analyzing bmarket trends and consumer insights /b to inform and refine marketing strategies.
/p /li lipStrong bbudget management /b skills, with experience in budget oversight and collaboration with activation teams.
/p /li lipUnderstanding of bmedia buying processes /b and ability to optimize investment decisions in partnership with activation teams.
/p /li lipExperience in bcross?media coordination /b,
managing integrated campaigns across multiple media channels.
/p /li lipFamiliarity with baudit management /b processes and ability to manage relationships with auditors across various media sectors.
/p /li /ul h3Pay Range /h3 pIn line with the European Pay Transparency Directive, we are sharing the pay range for this role.
The final offer will be determined based on relevant skills, competencies, experience, and internal equity.
/p pSalary range: €******- €****** /p pCCNL Commercio – 1st Level or Quadro /p pThis is a hybrid position and we offert a permanent contract.
/p h3Working with us /h3 pJoining dentsu international, you'll join a team of 70,000 people.
It's an opportunity to produce career?defining work.
Along the way, you'll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences.
We offer exciting challenges, memorable experiences and opportunities to shape your future.
/p h3Inclusion Diversity /h3 pWe're proud to be different and that starts with our people.
We believe in equal opportunities for everyone.
We won't define people by their race, gender, sexual?orientation, age or disability.
Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing.
That's what we care about.
/p pSo, whether you're joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.
/p pWe're looking for people who ask thoughtful questions, contribute ideas, and are ready to grow and make a difference.
If that sounds like you, apply now and let's shape the future together at dentsu.
/p h3Other Details /h3 pbLocation: /b Milan /p pbBrand: /b Dentsu X /p pbTime Type: /b Tempo pieno /p pbContract Type: /b Permanent /p /p #J-*****-Ljbffr
📌 Client Manager (Milano)
🏢 Dentsu
📍 Milano