Location:
Liscate (Milan)
The role
As a
Critical Operations Manager (COM)
, you will be responsible for
managing critical operations activities
within the
Data Center
, ensuring the
safe and continuous operation
of the facility and the delivery of a
high-quality service
to customers and users.
You will
lead the Critical Operations team
,
manage relationships with customers and suppliers
, and ensure
maintenance and operational activities
are performed according to
company processes, methods, and safety standards
.
Key Responsibilities
Lead critical operations activities
for the Data Center, ensuring
safe and continuous operations
and
high-quality service delivery
Lead and manage the Critical Operations team
Monitor site operations
through
BMS and PMS platforms
Manage routine activities
on
electrical and mechanical equipment
Ensure
timely and effective responses
to
customer and user needs
Ensure all
scheduled maintenance activities
are completed on time
Manage critical situations
and
extraordinary operational activities
Plan and manage technical tasks and equipment
Apply
maintenance processes
and
operational methods
Verify compliance with
safety standards
and the correct use of
PPE
Manage relationships with customers and suppliers
Attend
periodic meetings
with customers
Prepare and maintain
operational documentation
, including
RCA, SOP, MOP, EOP, and reports
Manage
customer cases
through
NetSuite
and activities through
Modius
Support the development of the
technical and interpersonal skills
of team members
Required Skills and Background
At least
5 years of experience
in
maintenance activities
within an
industrial environment
; experience in
critical environments
is an advantage
Good knowledge of
critical infrastructure maintenance and repair activities
High school diploma
or




University degree in Electrical or Mechanical Engineering
Strong knowledge of
safety regulations
and the correct use of
PPE
Customer-oriented mindset
and
service approach
Strong
communication, interpersonal, and team management skills
Good
digital skills
and familiarity with
Microsoft Office applications (Word, Excel, PowerPoint)
Knowledge of
NetSuite
and
Modius
is considered an advantage
Fluent in
Italian
and good command of written and spoken
English
What We Offer
Salary Range (Gross Annual Salary - RAL): €****** - €****** + performance premio
Contract type:
Italian
CCNL Commerce (Commercio - Terziario, Distribuzione e Servizi)
Meal vouchers
and
corporate welfare program
Health insurance
and access to the
complementary pension fund
, in accordance with the collective agreement
Work on critical digital infrastructure,
supporting the development and operation of some of Europe's most advanced data centre environments
Build your future with STACK, gaining exposure to
large-scale projects
and clear
opportunities for professional growth
across a fast-growing European platform
The compensation range shown reflects the expected salary range for this position. Final compensation will be determined fairly and transparently within this range, based on the candidate's professional experience, skills and qualifications.
About STACK Infrastructure
STACK is a proven, trusted partner for the world's most innovative companies, designing, developing and operating sustainable global digital infrastructure. Backed by an unmatched record of reliable delivery and development expertise, STACK brings speed, scale, certainty and responsibility to the demands of a rapidly evolving digital infrastructure landscape.
At STACK we are committed to fostering a culture of diversity, equity, and inclusion, and we process all applications in full compliance with GDPR, ensuring a fair and transparent recruitment process for every candidate.
For more information about STACK, please visit:
.

📌 Critical Operations Manager - Maintenance (Milano)
🏢 STACK Infrastructure
📍 Milano