Joining frog means y ou’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

Experience Designers are responsible for the design of digitally enabled products and services. They use their broad skillset across the service, interaction, and visual design domains to work on holistic design solutions, from early-stage idea generation until detailed design of service features and user stories in a digital product. As an Experience Designer, you produce client-ready experience design deliverables at high quality, with guidance from a more senior practitioner.

You are expected to plan, prioritise, and deliver the experience design activities assigned to you, in the context of interdisciplinary projects. Lead cross-disciplinary analysis of existing solutions and opportunity spaces and drive user understanding among different parties through workshop activities

- Define digital product and convergent experience concepts in collaboration with the strategy and technology teams
- Execute the detailed design of defined experiences working across the service components, interaction logins and visual language expression
- Enable a successful handover of final outcomes to the client through training and documentation
- On a typical project you will: Understand goals, business requirements and constraints, market opportunities and user need to help define opportunity areas and experience requirements
- Plan, conduct, and synthesis research,



testing and piloting activities with service users, providers, and SMEs
- Map existing and to-be experiences, across both front and back office and actors involved, through journey maps, blueprints, and ecosystem maps
- Create digital product and convergent experience concepts together with the team that push the bar for quality in a given field/industry
- Support the definition of new product/service value proposition and implementation roadmaps Create narratives that help tell the story of the work in an impactful way
- Document product/service requirements and guidelines for following stages of implementation. 1,5+ years of professional experience in experience design (although you might have had a different job title, like “UX designer”), and a robust practical and theoretical grounding in experience design through your studies; ~ Business level ability in English It would be a premio if you had: A university degree in Interaction Design, Visual Communications, Human Computer Interaction, or a related design or behavioural science discipline;

Experience working in a variety of organisations (start-up, corporate, agency/consultancy)

- Academic, professional, or life experience from outside the design field that enriches your perspective as a designer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. IndustriesDesign Services Get notified about new Experience Designer jobs in Milan, Lombardy, Italy .

Product

Designer – Rocket Travel by Agoda (Bangkok Based)INTERIORS DESIGNER ARCHITECT DIRECTOR - INDIAProduct Designer – Consumer Facing team (Bangkok Based) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #

📌 Senior Consultant: Experience Designer (Milano)
🏢 Frog
📍 Milano