Site Team Leader/ Capoturno (Firenze) at deliveroo.

This position is central to the daily operations of our dark store. You will lead a team to ensure customer satisfaction and efficient site functionality. Your work directly contributes to the smooth running of our Hop locations.

Key facts

Location: Florence - Via Vincenzo Bellini (Hop) Engagement: Full-time, Fixed Term Compensation: €21,600 - €27,000 gross per year. Classified as Livello 5 under the CCNL Commercio e Terziario. Workplace: On-site

What you'll do

- Oversee timely order fulfillment.
- Manage the opening and closing procedures of the store.
- Coordinate with riders for prompt deliveries.
- Supervise the shipping area and assist with packaging orders.
- Verify all deliveries are scanned and complaints are documented.
- Process incoming deliveries, ensuring correct product placement and date rotation.




- Maintain accurate inventory counts across all areas.
- Collaborate with Assistant Warehouse and Warehouse Managers for site efficiency.
- Keep the warehouse clean, organized, and address hazards quickly.

Requirements

- Fluent in Italian.
- Prior experience in a similar operational setting is preferred.
- Available for flexible working hours.
- Prepared to work 40 hours per week.
- Proven ability to meet performance targets.

Nice to have

- Basic English language skills.

Skills & tools

- Inventory management
- Team supervision
- Operational coordination

Practical notes

This role is not eligible for equity/RSU grants. Deliveroo is now part of DoorDash, offering collaboration opportunities across a larger global team.

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📌 Site Team Leader/ Capoturno (Firenze) (Toscana)
🏢 Deliveroo
📍 Toscana