Descrizione lavoro: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.

Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio

Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes.

He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and Purpose of the job The Retail Trainer plays a key role in supporting the Emporio Armani retail network by ensuring consistent training standards across European stores and markets. The role delivers impactful training initiatives focused on customer experience, sales techniques, and product expertise,



ensuring alignment with brand standards and retail objectives.

Responsibilities • Deliver engaging and interactive in-store and online training sessions on sales techniques, Customer Experience, and product

- Support back-office activities related to the design and organization of classroom and in-store training programs • Assist in identifying training needs, including through the accurate analysis of relevant retail KPIs • Develop content for the E-learning App • Prepare and update training materials on an annual basis (layouts, latest collection photos, content, etc.) • Support the management of regular communications with regional teams and stores (material updates, new available content, etc.) and maintain direct contact with them • Organize and facilitate Induction programs for Retail staff at both national and international levels • Monitor the retail network through structured store visits and prepare feedback reports highlighting key observations and improvement areas • Support the administrative management of day-to-day training activities Descrizione profilo: Requirements • 5–6 years of experience in the Retail sector
- At least 2 years of experience in Retail Training • Strong knowledge of key Retail KPIs • Excellent written and spoken English. Fluency in an additional foreign language is considered a plus • Excellent knowledge of the Microsoft Office suite • Strong organizational and planning skills, proactive attitude, and willingness to travel frequently both nationally and internationally The base salary range for this position is 35.000 - 50.000 euros, CCNL Terziario, Distribuzione e Servizi.

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

📌 EMPORIO ARMANI Retail Trainer (Milano)
🏢 Giorgio Armani
📍 Milano