What We ’re Looking For Join a team of experts dedicated to delivering innovative solutions and driving digital transformation for our clients.How you’ll make a difference

- Act as a trusted advisor for clients, supporting them in defining and executing digital adoption strategies aligned with their business goals.
- Guide clients through the adoption journey of enterprise platforms, ensuring users effectively embrace new tools and processes.
- Configure and manage Digital Adoption Platforms (with a focus on WalkMe) to enhance user experience and accelerate time-to-value.
- Collaborate with business and IT stakeholders to identify adoption gaps and define targeted improvement initiatives.
- Create in-app guidance (walkthroughs, tooltips, onboarding flows) to support users through key processes.
- Contribute to consulting projects in complex environments, supporting clients through digital transformation initiatives.
- Help evolve Arsenalia’s internal capabilities in digital experience and adoption.
- Work closely with cross-functional teams (UX, Technology, Change Management) in dynamic and international contexts.

What we’re looking for
- Hands-on experience with Digital Adoption Platforms, with preferred interest in WalkMe or MyMeta (configuration, deployment, and management).
- Solid understanding of digital enablement, user onboarding, and change management practices.
- Knowledge of enterprise digital processes and user adoption dynamics.
- Experience working in consulting environments or with enterprise clients.
- Interest in innovative digital adoption platform solutions (e.G., WalkMe or similar platforms).
- Proactive attitude, curiosity,



and problem-solving skills.
- Experience delivering training or enablement programs for end users.
- Willingness to travel for short, medium, or long-term assignments.
- English proficiency at B2 level or higher.

What we would consider a plus
- Basic knowledge of HTML, CSS, and JavaScript for DAP customization.
- PROSCI Change Management certification.
- Previous exposure to UX/UI principles and user-centered design methodologies.
- Experience in analytics tools (e.G., Google Analytics, platform-native dashboards) to track user behavior.
- Knowledge of BPMN methodologies and ways of working.
- Basic understanding of enterprise platforms (e.G., SAP, Salesforce, Microsoft ecosystem).

The gross annual salary for this position ranges from €40,000 to €55,000. It may be adjusted based on the candidate’s skills and experience beyond the required level. The role is covered by the CCNL Metalmeccanico Industria (CNEL code C011).

What we offer

- Welfare Package : A comprehensive corporate welfare platform, offering a wide range of benefits and healthcare support.
- Worklife Kit : A complete welcome package with all essentials for day-to-day productivity, complemented by comprehensive benefits.





We offer digital meal vouchers and flexible reimbursement options to support both your work and personal needs.

- Empowering People : Engagement initiatives, team building, and mentoring programs designed to foster integration, knowledge sharing, and meaningful connections.
- Open Space, Open Mind : Modern open-space offices and collaborative areas that encourage interaction and teamwork.
- Career Path : With our internal Changemaker Path methodology, you'll grow key relational, communication, and leadership skills, that will help you evolve in a way that truly fits you.
- Learning & Development : Continuous improvement programs, certification opportunities, and incentives to help you grow both your soft and hard skills to unlock your full potential.
- Our Culture & Values : At Arsenalia, we believe in creating an environment where innovation thrives, people grow, and everyone can make a meaningful impact.
- Redrawing the lines : We value the courage to take risks and propose ambitious solutions because innovation starts where boundaries are redefined.
- In it, together : Whether it’s a client or a teammate, we show up. With flexibility, commitment, and a can-do attitude, we support each other and tackle challenges side by side.
- Fresh minds and a drop of discovery : Openness to change it’s part of who we are and how we find opportunities in the unexpected.
- Integrity and integration : We foster a transparent, genuine workplace where authentic relationships fuel collective wellness, celebrating each person's unique individuality in an environment of free expression.

📌 Digital Adoption Platform Advisor (Mestre)
🏢 Arsenalia
📍 Mestre