Ensuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations.
Your role:
Application Packaging & Deployment
- Packaging applications (MSI, EXE) for distribution via Microsoft Intune
- Creating .intunewin packages using the Microsoft Win32 Content Prep Tool
- Defining installation and uninstallation routines and detection rules
- Planning, testing, and rolling out software packages
- Maintaining and updating existing applications
2nd Level Support – Client Applications
- Analysis and resolution of incidents related to client software
- Troubleshooting installation and runtime issues
- Evaluation of logs and performance of root cause analyses
- Supporting 1st Level Support with more complex issues
- Communication with software providers and internal stakeholders
Cross-functional tasks
- Documentation of packaging, solutions, and processes
- Contribution to the optimization of deployment and support processes
Support for software testing and quality assurance
What we require:
- Degree in Information Technology or equivalent qualification
- Several years of experience in software packaging and IT support
- Application Packaging & Deployment (MSI, EXE, Intune)
- Software Distribution and Packaging in Enterprise Environments
- Troubleshooting Client Applications and Deployment Processes
- Microsoft Intune
- Windows Installer (MSI), silent installations, and deployment processes
- Strong knowledge of Windows client operating systems
- Experience with PowerShell or other scripting languages is a plus
- Proficiency in English min. B2 (C1 is a plus)
- German language B2
- Analytical thinking and the ability to work in a structured and independent manner
- Strong organizational skills and the ability to prioritize tasks effectively
Ready for your next career move?
We look forward to receiving your application!
Interested in this position but don’t meet every requirement? We’d still love to hear from you – please send us your cover letter and resume!
Your recruiting contact:
Kamila Dziedzic | SMA Magnetics Sp. z o.o.
#SMA Magnetics Sp. z o.o.
∗ SMA is committed to equal opportunity and diversity – regardless of gender, age, origin, religion, disability, or sexual orientation.
📌 Application Engineer (m/k) (Italia)
🏢 Sma
📍 Italia
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