Responsibilities Develop and implement strategies for service provider selection, onboarding, and ongoing performance management. Negotiate and manage contracts, service level agreements (SLAs), and key performance indicators (KPIs) with service providers. Conduct regular performance reviews and business meetings with service providers to foster strong relationships and drive continuous improvement. Collaborate cross-functionally with internal teams (e.g., logistics, procurement, finance) to ensure seamless integration of service provider operations. Prepare and present reports on service provider performance and operational metrics to senior management. Ensure compliance with all relevant regulations and company policies regarding service provider operations. About you Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred. Minimum of 2 years of experience in service provider management, logistics operations, or supply chain management, preferably within an e-commerce or retail environment.



Strong understanding of logistics, warehousing, transportation, and last-mile delivery operations. Excellent negotiation, communication, and interpersonal skills. Ability to analyze complex data, identify trends, and make data-driven decisions. What We Offer Joining means becoming part of a company where people, innovation, and impact go hand in hand. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us. At , we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

📌 Operation Logistics Specialist (Italia)
🏢 Jd.Com
📍 Italia