About us Talent Garden is a leading digital skills academy in Europe, empowering individuals and organizations to thrive in the innovation ecosystem through diverse learning experiences. With online, offline, and hybrid courses, corporate programs and work and events spaces we offer an unparalleled vision to combine work life and learning. Founded in Italy in 2011, Talent Garden has trained over 25,000 professionals in digital skills and business innovation, developed tailored corporate education programs for Fortune 500 companies, and built a network of 11 campuses in 4 countries, hosting over 4,500 innovators from startups, corporate labs, investors, and SMEs.Role Hospitality Manager at the Calabiana Milan campus. Your mission is to own the day‑to‑day campus operations, ensuring high service standards and a seamless member experience.ResponsibilitiesManage opening and closing procedures of the co‑working space, ensuring seamless front desk coverage and high service standards.Manage the reception area as the operational hub of the campus, welcoming members, visitors, and partners with warmth and professionalism.Handle calls, emails, deliveries, access cards, badges, and daily check‑ins, ensuring secure and efficient access management.Monitor supplies and maintenance needs, coordinating proactively with external suppliers and vendors.Oversee daily service operations, including bookings and equipment setup, with attention to up‑selling and member retention.Ensure the reception area is organised, functional, and visually welcoming, enhancing warmth and brand identity through seasonal llaborate with the rest of the team on day‑to‑day challenges to ensure the campus consistently looks, feels,



and operates at its best.Work closely with the City Lead and rest of the team to deliver a consistent, high‑quality campus experience.Support on‑site events, including guest and speaker reception, acting as a reference point during high‑attendance activities.Ensure the campus consistently reflects the Talent Garden experience: dynamic, inclusive, well‑organized, and community‑driven.Support creation of the day‑to‑day experience within the campus, helping create an environment that feels welcoming, energetic, and detail‑llaborate with the City Lead on retention, occupancy, and sales‑related activities, contributing to the overall growth and success of the campus.Support monitoring of the community sentiment and member satisfaction, proactively identifying opportunities to improve the campus experience.About youExperience in hospitality or operations within dynamic, people‑driven spaces.Strong service and operations mindset, with commercial awareness and an understanding of how daily service quality supports member retention.Strong organisational skills with confidence using Google Workspace (especially Google Sheets) and basic familiarity with CRM tools; knowledge of Hub Spot is a fort coordinating suppliers and external vendors to ensure continuity and quality of on‑site services.High attention to detail and reliability in managing procedures, access,



and daily operational standards.Ability to work autonomously, take ownership of issues, and act proactively in a highly on‑site, hands‑on role.Clear and professional communication skills, enabling effective interaction with members, partners, and internal teams.Calm and structured approach to problem‑solving, with confidence using ticketing systems to manage and prioritise requests.Fluency in Italian (native level) and English, both written and spoken.Based in Milan and available to reach the campus on a daily basis.Availability to coordinate hospitality activities across our Milan campuses, with Calabiana as the primary workplace and flexibility to regularly support the Isola campus when required, ensuring continuity and consistency of the member experience across both locations.Perks and benefitsAccess to all co‑working spaces across Europe.Free access to all Master’s al vouchers and a €1,000 welfare budget.Mum&Dad; policy offering flexible remote work options for expecting parents, a €1,000 premio, and additional leave for dads to bond with their child.Extra 6 working days of vacation each year, on top of local regulations.December 24 and 31 automatically become holidays when they fall on pany‑provided Mac Book.Access to discounts, events, and networking opportunities at our co‑working spaces.Pet‑friendly environment.Equal opportunity statement At Talent Garden, diversity is our strength. We’re committed to a safe, inclusive environment, welcoming applicants regardless of background. We prioritize talent over traditional qualifications and invite passionate individuals to apply. Your unique strengths could make a valuable contribution to our team!

📌 Hospitality manager (Roma)
🏢 Altro
📍 Roma