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About Philipp Plein /strong /ppstrong

Philipp Plein /strong is a globally recognized luxury fashion brand renowned for its bold creativity, distinctive designs, and uncompromising approach to luxury.

We are looking for passionate, energetic, and customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering an exceptional luxury shopping experience. /ppstrong

Job Description /strong /pp

You will join the boutique of a prestigious international luxury brand located in the heart of Milan, specializing in both men's and women's ready-to-wear collections. /ppstrong

Key Responsibilities /strong /pulli

Deliver an outstanding personalized shopping experience through luxury client advising. /lili

Welcome customers and provide exceptional service while building long-lasting client relationships. /lili

Drive client loyalty through effective clienteling, CRM management, and engaging storytelling of products and collections. /lili

Manage cash register operations and contribute to the growth of the boutique's client portfolio through customer retention initiatives. /lili

Support stockroom operations, ensuring efficient inventory management, organization, replenishment, and adherence to brand standards. /lili

Demonstrate familiarity with omnichannel retail by assisting with online orders, shipping activities, and client requests across digital sales channels, including platforms such as Farfetch, ensuring a seamless customer experience between online and in-store services.



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Maintain the boutique's visual standards and ensure an impeccable presentation of the sales floor and stock areas. /li /ulpstrong

Profile /strong /ppstrong

Requirements /strong /pullistrong

Minimum of 3 years' experience /strong as a Client Advisor or Sales Associate within the luxury retail sector, with a strong background in personalized client service. /lili

Proven ability to build customer loyalty and establish long-term client relationships. /lili

Excellent presentation, positive attitude, and a strong team-player mindset. /lilistrong

Fluent in English is essential.

Knowledge of Russian, Chinese (Mandarin), or Arabic (or other) is considered a strong advantage. /strong /lili

Passion for luxury fashion with a proactive, energetic, and sales-driven approach. /lili

Experience working with CRM systems and omnichannel retail environments is highly desirable. /li /ulpstrong

Working Hours /strong /pulli

Full-time (40 hours per week). /lili

Rotating shifts from Monday to Sunday. /li /ulpstrong

Employment Offer /strong /pulli

Direct employment with the company. /lili

The type of contract and overall compensation package will be evaluated based on the candidate's experience, seniority, and overall profile. /lili

Benefits include: /lili€8 daily meal vouchers. /lili

Performance-based incentive scheme. /li /ulpstrong

Location /strong /pp

Milan City Centre, Italy. /ppbr/ppsend your cv: /p

📌 Client Advisor – Luxury Fashion Boutique (Italia)
🏢 PHILIPP PLEIN
📍 Italia