ph3General Role /h3 pSenior Cashier responsible for ensuring and supporting all cashiering and accounting activities based on specific needs and providing the most memorable customer journey during the final boutique experience. /p ul liOpen and close the cash register and control the effective payments; /li liAttend clients during their final steps of purchase and check cash transactions associated to the different payments and clients; /li liSupport customers providing all type of information, including aftersales product care suggestions; /li liPerform all in-store sales transactions (records sales and payments). Set up the till and cash up, manage banking authorizations, and assist foreign customers with tax refund procedures; /li liContribute to all or part of the store’s daily back‑office operations to support selling teams; /li liHelp to implement and apply procedures, ensuring that data is entered into the system and that IT tools are updated; /li liCollect and update client data, in accordance with privacy policy and company procedures; /li liBe a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services, taking part in morning briefing activities; /li liPlay an active role in customers’ events and animations whenever needed; /li /ul h3Main Responsibilities /h3 ul liOpen and close the cash register and control the effective payments; /li liAttend clients during their final steps of purchase and check cash transactions associated to the different payments and clients; /li liSupport customers providing all type of information, including aftersales product care suggestions; /li liPerform all in-store sales transactions (records sales and payments). Set up the till and cash up, manage banking authorizations,



and assist foreign customers with tax refund procedures; /li liContribute to all or part of the store’s daily back‑office operations to support selling teams; /li liHelp to implement and apply procedures, ensuring that data is entered into the system and that IT tools are updated; /li liCollect and update client data, in accordance with privacy policy and company procedures; /li liBe a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services, taking part in morning briefing activities; /li liPlay an active role in customers’ events and animations whenever needed; /li /ul h3Profile /h3 ul liBachelor’s degree preferably in accounting or an equivalent academic background; /li liFluency in Italian and English. A third language will be considered an advantage; /li liProfessional background: previous experience (3‑5 years) in similar positions, preferably in a luxury goods boutique; /li liProficient with Excel / PowerPoint / IT tools; /li liProfessionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile. /li /ul h3Key Requirements /h3 ul liExcellent interpersonal and communication skills, with a customer service orientation; /li liTeam player mentality to build meaningful relationships and ability to work autonomously; /li liAvailability, flexibility and dynamism to function in a high‑pace environment; /li liDetermined to be part of a people‑centric retail project, with a vocation for human values, passion and a strong aesthetic sense. /li /ul h3EEO Statement /h3 pIn Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. /p /p #J-18808-Ljbffr

📌 Senior Cashier - Boutique Milano
🏢 Hermès
📍 Milano