The PROGRESS GROUP develops and produces tailor-made complete solutions for the precast concrete industry. Six decades of experience and the distinct innovative strength make the corporate group a global market leader.

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In our mechanical engineering sector we develop innovative machinery for rebar processing in close cooperation with every customer. The successful implementation of the projects is based on qualified consulting, technical know-how as well as professional installation, on-site training and ongoing customer support.

Do you enjoy using your language skills every day and love solving challenges? Then become part of our team.

Your responsibilities:

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- You provide telephone and ticket-based support to our French-speaking customers, guiding them from the initial enquiry through to a successful solution

- Together with our service planning team,



you coordinate on-site assignments for our field service technicians across France

- You proactively manage and support our service contracts

- Through your customer feedback, you help drive the continuous improvement of our products and service processes - your close connection with customers create value for the entire team

Your skills:

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- Very good knowledge of the French language

- Good knowledge of the German and English language xysqume

- An interest in technology and a good understanding of technical systems; ideally, some initial experience in technical support

What to expect:

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- An interesting, varied and international working environment

- Excellent training and development opportunities

- A success-oriented and innovative thinking team

- Benefits of a modern company

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📌 Customer Support France (m/f/d) (Medolla)
🏢 Echoprecast
📍 Medolla