ph3About the Role /h3 pPPG is looking for a Customer Quality Engineer (CQE) to join our Automotive organization. This position plays a critical role as the primary interface between customers and PPG operations, ensuring timely resolution of quality concerns and driving continuous improvement initiatives across the organization. /p pThe CQE acts as the link between Technical, Sales, Supply Chain, Manufacturing and Quality teams, leading Root Cause Analysis activities and coordinating cross-functional teams to ensure robust corrective and preventive actions are implemented. /p pThis is a customer-facing role with exposure to major OEMs such as Ferrari, Stellantis and other key automotive customers, offering a unique opportunity to combine technical expertise, customer interaction and operational improvement. The role includes approximately 30% travel across Europe. /p h3Key Responsibilities /h3 ul liServe as the primary customer interface for quality concerns, customer claims and technical escalations. /li liManage customer line issues and ensure effective traceability, investigation and resolution of complaints. /li liLead and facilitate Root Cause Analysis (RCA) activities using structured problem-solving methodologies. /li liCoordinate cross-functional teams including Manufacturing, Process Engineering, Technical Laboratory, Planning, Warehousing and Supply Chain. /li liDevelop, implement and monitor corrective and preventive actions (CAPA) to eliminate recurring issues. /li liPrepare and present customer reports, including 8D reports, A3 reports, technical presentations and action plans. /li liSupport customer audits, site visits and quality reviews. /li liEnsure compliance with customer-specific requirements and automotive quality standards. /li liMaintain and improve quality documentation, including FMEA, Control Plans and risk mitigation activities. /li liMonitor quality KPIs and customer scorecards through customer portals. /li liPromote continuous improvement initiatives focused on customer satisfaction, process optimization and reduction of quality incidents. /li liShare lessons learned and best practices across the organization. /li /ul h3Qualifications Required /h3 ul liBachelor’s or Master’s Degree in Chemistry. /li liStrong interest in the automotive industry and customer-facing quality roles. /li liFluent English, both written and spoken. /li liAvailability to travel approximately 30% across Europe. /li liStrong analytical and problem-solving capabilities. /li liExcellent communication and stakeholder management skills. /li /ul h3Preferred /h3 ul liPrevious experience in quality, manufacturing, laboratory or automotive environments. /li liKnowledge of automotive quality standards and customer-specific requirements. /li liFamiliarity with:



ul li8D Methodology /li li5 Why Analysis /li liFishbone Diagram /li liA3 Problem Solving /li liFMEA /liliControl Plans /li liIATF 16949 /li liISO 9001 /li /ul /li liLean Six Sigma Green Belt certification or willingness to obtain it. /li liInternal Auditor certification (IATF 16949). /li /ul h3What We Are Looking For /h3 pWe are seeking a highly motivated individual who enjoys investigating complex technical issues, working directly with customers and collaborating with multidisciplinary teams to drive sustainable solutions. /p pThe ideal candidate demonstrates: /p ul liStrong analytical and critical thinking skills. /li liCustomer-oriented mindset. /li liAbility to work effectively with senior stakeholders and customers. /li liProject management and organizational skills. /li liInitiative and ownership. /li liResilience and persistence when managing complex issues. /li liAbility to influence and motivate cross-functional teams without direct authority. /li liContinuous improvement mindset and passion for operational excellence. /li /ul h3What We Offer /h3 ul liExposure to leading automotive OEM customers. /li liInternational environment with approximately 30% European travel. /li liStructured onboarding and training program. /li liOpportunity to develop expertise in Automotive Customer Quality. /li liStrong interaction with Operations, Technical, Manufacturing and Commercial teams. /li liCareer growth opportunities within a global industry leader. /li /ul pThe base salary range for this position is 34.000 eur to 38.000 eur per year /p pJoin PPG and help us drive customer satisfaction, operational excellence and continuous improvement across our Automotive business. /p pWe confirm that this job posting is based on objective and gender-neutral criteria and complies with the relevant provisions of the applicable collective labor agreement, in accordance with Legislative Decree No. /2026 implementing Directive (EU) 2023/970. /p h3How we work: /h3 pAt PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location. /p h3About us: /h3 h3PPG: WE PROTECT AND BEAUTIFY THE WORLD™ /h3 pThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit and follow @PPG onX. /p h3The PPG Way 2030 /h3 h3We are customer champions /h3 pProactive. Bold.



Trustworthy. Everything we do starts with our customers. We listen, movefastanddon’tstop until we solve their biggest challenges. When our customers win, we all grow. /p h3We act with purpose and speed /h3 pAgile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. /p h3We are excellentoperators /h3 pProductive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers. /p h3We compete to win /h3 pFuture-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths. /p h3We are PPG proud /h3 pStrong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. /p pAt PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to /p pPPGprovidesequal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, genderidentityor expression. /p pIf you need an adjustment due to a disability, please email /p pPPG pay ranges and benefits can vary bylocationwhich allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.br/Our employee benefits programs are designed to support the health and well-being of our employees. Any insurancecoveragesand benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan documents.Benefits will be discussed with you by your recruiter during the hiring process. /p pPPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process,so that we can do better today than yesterday.br/ /p /p #J-18808-Ljbffr

📌 Customer Quality Engineer Junior (f/m/diverse) (Quattordio)
🏢 Ppg Industries
📍 Quattordio