Job ID: 21240
Location: Modena, Emilia-Romagna, IT
Job Family: Sales and Marketing **Job Type**: Permanent COMPANY PROFILE:
**PRIMARY FUNCTION**: - Responsible for supporting CNH in launching new products in the markets to achieve company’s cash-flow targets.
- Represent Product Support (Technical Information and Parts Catalog) at launch milestones reviews.
- Ensure literature constant update in alignment to Current Product Management (CPM) process.
- Provide essential information and tools to CNH dealers’ network to support our customers and achieve best in class service support levels to drive customer satisfaction and increase market share.
- Plan the projects to ensure technical information is on time, accurate, and cost effective to meet product launch requirements to support dealer network, customers and CNH internals.
- Coordinate the activity external suppliers in preparation of service literature. **ESSENTIAL RESPONSIBILITIES**: - Provide feed-back on Network literature queries and promptly cure them with required updates.
- Estimate effort needed to produce literature for a new product launch, based on preliminary information available by platform and engineering at the early milestones and refine the estimation across the sequent phases of the program.
- Detail planning of activities by developing estimated hours, resource requirements, purchase orders release and tracking.
- Report progress for projects of responsibility to ensure completion of projects as scheduled, fulfilling all requirement of the Global Product Development (GPD) process.
- Define Product / Document structure in the authoring system.




- Provide reports/audits measuring quality on contents authored by internal authors or external suppliers.
- Proactive communication with Platform to ensure Technical Information and Product Support activities are aligned with product launch plans.
- Continuously monitor available Company systems to gather up to date information from Platform, Engineering, Testing, Homologation, Manufacturing, Quality and Product Support, Parts & Service to ensure that each product update is properly captured and fully documented.
- Procure the units needed and arrange the workshop sessions to test and document the service procedures.
- Electrical and Hydraulic schematics knowledge to support and develop the technical publication. **QUALIFICATIONS/REQUIREMENTS**: - Bachelor’s degree in mechanical or electrical engineering, or equivalent experience.
- Project Management skills.
- Deep knowledge of Engineering Bill of Material, Product Offering, electrical and hydraulic schematics, technical drawings.
- Language skills: Italian and English (spoken and written).
- Knowledge of standard Microsoft software (specially Excel, Power Point) and other CNH tools like ePARTS, eTIM, DMC, Iview, Teamcenter, MS Dynamics.
- Ability to read correctly Operators/Service manuals and Parts catalog.
- Team player and problem solver.
- High level of autonomy.
- Used to work in digital environment to achieve synergies in our processes. **OTHER INFORMATION**
- Appreciated 5 years mechanical, electrical and /or hydraulic technical experience.
- Appreciated 3 years background within Product Development, Quality or Product Validation.
- CNH or industry product knowledge.

📌 Technical Information Project Manager (Modena)
🏢 Cnh Industrial
📍 Modena