Job ID: 21282
Location: Torino, Piemonte, IT
Job Family: Sales and Marketing **Job Type**: Permanent COMPANY PROFILE:
WHO WE ARE LOOKING FOR:
The CE Technical Trainer provides professional deliveries of Technical Training to the CE Dealer Technicians. Technical Training is about enhancing the CE Dealer Technicians technical skills, their repair and trouble-shooting competences, their capability to maximize customers’ Uptime. The Trainer sets presential (face-to-face) and remote (on-line virtual classroom and virtual workshop) deliveries of the technical training courses. The level of the courses can vary from basic fundamental principles (After-Treatment Solutions, general Electrics and Hydraulics fundamentals) for beginners to professional technician product courses (with focus on: engine, electric/electronics, hydraulics, After-Treatment System-ATS, connected services, etc.). He can organize master technician courses with specific deep-dive sessions for selected products and audiences. YOUR KEY RESPONSIBILITIES: - The Technical Trainer prepares the materials for the Trainings of the CE machine
- Delivers the trainings in English mother-tongue language
- Prepares in English the Training materials about the Products
- Is responsible of the Training Calendar
- Prepares the deliveries with the support of the Training Administrator of the Technical Training Centre(s) where are stored the machines available for the deliveries for both presential (Face-to-Face) and in remote on-line (virtual) modalities
- Is responsible of gathering the test-in and the test-out results of the technicians participating to the trainings,



their appraisal questionnaires and assessing all the information necessary to measure the effectiveness of the training
- Needs to deliver trainings in all possible modalities: presential (Face-to-Face) at the Training Centers in EMEA Locations or at the Dealer Premises (EMEA) or in pure remote on-line (virtual) modality. The remote on-line methodology can be a Virtual Classroom or a Virtual Workshop, that requires the presence of the trainer near a machine at the Training Centre
- Contributes to the continuous innovation in training methods and tools
- Ensures quality and volumes of training activities agreed with the Training Manager
- Contributes to support Product Support team and Dealer Technicians if required. YOUR KEY COMPETENCES AND QUALIFICATIONS:
**Education / Training**
- Bachelor’s degree
- Technical studies/or equivalent (electric/electronics, hydraulic, mechanical)
- Construction Equipment and 3D software modeling (eg. CREO) background are considered a strong plus. **Languages**: - Fluent English (written and spoken).
- Fluent German **Skills**
- Office package (power-point among the others) and Internet tools
- Excellent written and verbal communication skills and the ability to influence and create positive mind set among the trainees
- Ability to establish inter-personal relationships with colleagues throughout EMEA Region
- Natural attitude for the Team working in an international context, cross-cultural attitude
- Must be able to take responsibility, work under own initiative and fulfill tight deadlines
- Able to communicate at different levels internally and externally
- Ready for working in a complex matrix organization
- ONE-Team and Customer First spirit. **Travel Requirements**: - Up to 50%.

📌 Emea Technical Trainer (Torino)
🏢 Cnh Industrial
📍 Torino