**Who We Are** Citi as a franchise has a robust history in Italy, spanning over 100 years. We have bolstered our existing offering by bringing comprehensive banking solutions to mid-sized, globally minded corporates with the introduction of Citi Commercial Bank in 2021. CCB is a fast growth business with vision to significantly scale up over the next years and beyond. **Key Outline** To drive its global expansion strategy, CCB is deepening its presence in Italy to support internationally oriented mid-market companies. CCB’s growth plans are aligned to industries which are strategically important in the market, with a focus on the Industrials, Healthcare, Consumer, Business and Professional Service, and Technology sectors. We are now looking to hire a senior relationship manager for Italy, preferably with experience in one of these focus sectors. **Main Responsibilities**
- Acquire new client relationships and manage those relationships on an ongoing basis. Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations.
- Strategically engage with client’s C-suite and maximise ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions.
- Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network;
- Participate in structuring solutions specific to client / industry segment while maintaining overall accountability for clients / transactions and building / strengthening an effective portfolio;
- Maximize client experience by proactively sharing markets updates, trends and intelligence;




- Monitor and support products’ implementation processes. Manage customers and transactions in the CRM platform;
- Verify adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met;
- Ensure compliance with regulatory requirements and Citi's policies / guidelines at all time;
- Develop and build strong relationships & engagement with key business introducers - debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers. Build advocacy and gain market insight. Visible advocate of the CCB Italy franchise in the external market. **Experience/Knowledge**: - Demonstrate expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process;
- Demonstrate an expert level of Early Warning Detection skills. Ability to follow through on risks / issues and track them to closure;
- Sound knowledge of banking, treasury / lending / markets products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients;
- Highly focused, able to rapidly identify key priorities and clearly communicate them to multiple stakeholders;
- Accountable for significant direct business results and provide advice regarding the operations and growth of the business;




- In-depth knowledge of regulations, market practices and bank operations in Italy. **Skills and Education**: - Excellent interpersonal, communication and influencing skills;
- Independent and well organized while having the ability to work effectively in team settings across multiple project timelines and prioritizations;
- Ability to work under pressure and multitask while making sound decisions;
- Strong focus on delivery, ability to turn concepts into actionable solutions;
- Fluency in English and Italian required (written and spoken);
- Motivation to learn; **Equal Opportunity** We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, **_please still consider applying_**. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we **_encourage people from all backgrounds to apply_** to our positions. Please let us know if you require any accommodations during the interview process and review **Accessibility at Citi**. This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015**Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Relationship Management
- **Time Type**:
Tempo pieno
- **Most Relevant Skills** Please see the requirements listed above.
- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Mid-corp Relationship ManagerMilan (Milano)
🏢 Citi
📍 Milano