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Amazon Fresh team is looking for a talented Vendor Manager who will be responsible for improving product selection and managing relationships with vendors.
Your Responsibilities
CUSTOMER NEEDS
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- Support identification of customer needs through pulling metrics and providing overviews of industry landscape
- Continuously seek information to improve the customer experience and make recommendations to the business
VENDOR MANAGEMENT
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- Analyze existing reports to identify retail selection gaps
- Audit vendor costs and ensure procurement costs are in line with goals
- Create and manage contractual agreements
- Prioritize vendor resources to improve customer experience, product availability and lower prices and costs
- Is responsible for creating product knowledge
- Implement promotional programs for vendors
BUSINESS OPERATIONS
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- Review and analyze vendor output metrics to make decisions regarding pricing, selection, and convenience and drive vendors to improve
- Manage promotion set up and launch
- Regularly audit all vendor elements, perform deep‑dive analysis on problems to understand root causes and make decisions based on data
- Act as an escalation point to respond to customer needs for vendors
- Educate vendors on tools, processes and resources
AUTOMATION & PROCESS IMPROVEMENT
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- Identify opportunities to improve retail tools and systems
- Simplify or automate tasks to drive improved business performance
- Manage products from launch to end of life with a goal of automating any manual tasks
- May work with tech team to drive process change
Basic Qualifications
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- Bachelor’s degree
- Fluency in both English and Italian
- Analytical skills, familiarity with data analysis methodologies and high computer literacy, with ability to learn new systems quickly
- Confidence in communicating both internally and externally
- Ability to collaborate effectively across multiple teams and stakeholders
Preferred Qualifications
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- Master’s degree in Engineering, Business Administration or Economics
- Experience manipulating large bodies of data
- Advanced Excel or basic SQL preferred
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
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