Responsibilities

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- Achieve annual Business Plan and cycle key performance indicators.

- Achieve agreed sales, distribution and product mix targets on products and services.

- Drive proactive prescribing and sell the clinical superiority of ACUVUE.

- Use sales materials, handle objections and customize the approach to each individual customer to increase business.

- Account Planning and Management: use territory reports, monthly sales/weekly KPI summary and CRM to create a territory/journey plan.

- Use Self‑Directed Performance Management to plan and capitalize on opportunities.

- Manage and proactively monitor ACUVUE Partner accounts and the remainder of the territory to achieve total Business Plan.

- Build relationships with customers and colleagues to grow the business.

- Territory Management: complete customer calls in line with account segmentation.

- Complete journey plan, including pre‑call planning and objective setting.

- Make future appointments in line with journey plans.

- Input and utilize information available on the CRM system.

- Market and Product Knowledge: maintain comprehensive, accurate and up‑to‑date product and clinical knowledge.

- Maintain up‑to‑date knowledge of the industry, marketplace, customers and competitors.

- Maintain knowledge of internal policy changes and manage the impact on the customer.

- Provide feedback and market knowledge to the team.

- Account Development: act on new marketing initiatives such as the launch of new products and services.

- Actively contribute to the development and implementation of customer offering, taking ownership for the effective evaluation of customer activity.

- Use customer business plans to effectively grow customer business,



working where required within customer decisions.

- Sell Acuvue products to key decision makers – coach customer and develop customer business.

- Establish business plans – monitor progress against objectives and other targets.

- Build customer relationships and maintain and improve levels of customer satisfaction.

- Provide sales updates to customers and ensure joint ownership of business goals.

- Attend required sales meetings/conferences.

- Determine budgetary direction in customer practices, ensuring maximum return on investment to agreed target.

Requirements

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- A university degree, preferably in Economics, Marketing and Communications, or Optics and Optometry.

- Experience in account management and negotiation.

- Strong listening, questioning, communication and probing skills.

- Ability to coach others.

- Advanced analytical, numerical, tactical and long‑term thinking.

- Good knowledge of Microsoft Office applications.

- Excellent interpersonal skills.

- Priority setting capability.

- Proven ability to act as both a team player and a leader, with demonstrated selling skills.

- Demonstrable strategic planning skills.

- Previous experience in sales & marketing within an FMCG or OTC pharmaceutical company considered a strong asset.

- Residence and/or domicile within the assigned area, or willingness to relocate.

- Valid driver's license. xysqume

- English proficiency at an upper‑intermediate level.

Hard Skills

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- Account Management

- Negotiation

- Sales

- Marketing

- Analytical skills

- Presentation skills

- Strategic planning

- Product knowledge

- Clinical knowledge

- Customer business plans

Soft Skills

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- Listening

- Communication

- Coaching

- Interpersonal skills

- Priority setting

- Team player

- Leadership

- Tactical thinking

- Long‑term thinking

- Probing

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📌 Account Manager (Roma)
🏢 Jobtailor
📍 Roma