SALES MANAGER (m/f/d)

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We are looking for an open-minded, friendly and flexible person to take over the management of our back office team.

Your Tasks

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- Active upselling prior to arrival and pricing calculations for rooms and suites

- Selling additional services offered by our hotel

- Reporting and resulting recommendations to increase sales

- Providing telephone consultations to our high-end guests

- Preparing and sending quotes and booking confirmations

- Assigning tasks to the back-office team

- Monitoring and updating content in the correspondence manager

- Monitoring reservations made through electronic booking channels

- Communication between the front office, back office, and management

- Training new employees, including developing a training program

Your Profile

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- Completed vocational training in the hospitality industry

- Several years of professional experience in sales, reservations, or front office, ideally in the upscale hospitality sector

- Proficiency in MS Office applications, particularly Excel

- Excellent written and spoken German, Italian, and English

- Strong organizational and communication skills





- High degree of personal responsibility

- Identification with the luxury hotel industry and a passion for advising high-end guests at the highest level

- Enthusiasm for selling high-quality rooms, suites, and customized vacation experiences

- Ability to work well in a team, flexibility, and resilience under pressure

- Structured and responsible work ethic

What We Offer

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- All-inclusive onboarding for a good start

- Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities

- Individual working time models as well as health, pension and social insurance

- Performance-related xysqume pay

- Free staff restaurant with breakfast, lunch and dinner (also on days off)

- Accommodation in staff houses if required

- Free parking spaces

- Attractive further training as well as career and promotion opportunities

- Organization of events and excursions for employees

- Discounts on SPA treatments, store products and partner hotels

- Free ski pass for the piste directly at the resort and free entry to the Lüsner swimming pond

- Free use of the fitness studio

- Sales commission

- Individual working hours: 5½ or 6 working days per week, full-time

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📌 Sales Manager - Reservation (m/f/d) (Laion)
🏢 SAN SONNEA
📍 Laion