Overview In this role you will translate customer needs into compliant insulation and refractory solutions for high-temperature industrial environments. You will support projects from design through after-sales, collaborating with Sales, Product Management, R&D; and Engineering to ensure safe, effective applications. The position offers travel across Poland, Italy, Spain, France or Belgium and focuses on continuous improvement and technical problem-solving within a global sustainability agenda.
You will shape technical guidance and maintain expertise to drive meaningful impact in demanding processes.
Responsibilities Provide technical application support to customers and colleagues Develop compliant insulation and refractory solutions Interpret customer requirements and specifications Support projects from design through to after-sales Prepare and review technical documentation Ensure compliance with industry standards and regulations Respond to technical enquiries and troubleshoot issues Collaborate with Sales, Product Management,
R&D; and Engineering teams Manage multiple technical projects and priorities Liaise with testing and certification bodies Support product testing and validation activities Contribute to continuous improvement initiatives Deliver accurate and practical technical guidance Maintain expertise in products, applications and industry standards Qualifications Experience in high-temperature insulation, refractories, or industrial furnace applications Ability to interpret technical specifications, drawings and customer requirements Strong analytical skills with excellent attention to detail Confident preparing technical calculations, documentation and recommendations Effective communication skills and ability to work with customers and internal teams Practical, solution-focused approach to problem-solving Ability to manage multiple priorities in a fast-paced environment Collaborative mindset with a commitment to continuous learning and improvement
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