ph3Senior Information Technology Officer (Global Infrastructure) /h3pLocation: Rome, Italy – Tempo pieno, Fixed Term (two years with possibility of extension). /ph3Responsibilities /h3ulliLead Digital Workplace teams responsible for the organization’s infrastructure, including cloud platforms (IaaS, PaaS, SaaS), Microsoft office and productivity tools, WAN monitoring, headquarters digital infrastructure, and data centre management. /liliManage teams that oversee cloud platforms (AWS, Microsoft, Oracle), Microsoft 365, Exchange, Teams, SharePoint, Zoom, and NOC operations. /liliProvide technical support for corporate events and audiovisual setups at FAO headquarters. /liliLead the transformation of the headquarters infrastructure by replacing legacy equipment and integrating new tools. /liliEnsure cloud platform availability per contractual SLAs and communicate effectively with stakeholders during outages. /liliOversee the CSI disaster recovery plan and restoration of services. /liliEnsure warranty and utility of the organization’s wide area network and Rome HQ LAN. /liliOversee operation of data centres and the NOC in Rome. /liliSet and monitor performance indicators for service levels and support. /liliRepresent the organization in meetings, negotiations, and problem‑resolution sessions. /liliAdvise senior management on IS/ICT strategy, governance, and standards. /liliPromote initiatives under the Corporate Environmental Responsibility Strategy. /li /ulh3Key Functions /h3ulliPrepare work plans and monitor progress to ensure delivery of operations and project outputs. /liliManage financial and human resources assigned to the function. /liliDevelop, monitor, and report on key performance indicators. /liliLead planning, coordination, and policy setting for an organization‑wide IS/ICT strategy. /liliLead special projects and supervise staff, external service providers, and consultants.



/liliRepresent the organization in formal meetings and negotiations. /liliPromote environmental sustainability initiatives. /li /ulh3Minimum Requirements /h3ulliAdvanced university degree (Master’s or equivalent) in Computer Science, IT, Information Systems, Engineering, Mathematics, Statistics, or related field. /liliTen years of experience leading diverse teams supporting complex (cloud‑based and on‑premise) infrastructure in an international setting. /liliProficiency in English (LevelC) and intermediate proficiency (LevelB) in another FAO official language (Arabic, Chinese, French, Russian, or Spanish). /li /ulh3Tech‑Functional Skills Competencies /h3ulliExperience managing cloud platforms (AWS, Microsoft, Oracle). /liliExperience managing Microsoft 365, Exchange, Teams, SharePoint and Zoom. /liliExperience designing and implementing complex network topologies connecting on‑premise endpoints to external capabilities. /liliExperience using ITSM methodology for incident, request, change, and configuration management. /liliITIL knowledge and certification is an asset. /liliExperience in contract management and vendor negotiations. /liliExperience preparing project proposals and management reports. /liliKnowledge of corporate environmental responsibility is an asset. /li /ulh3Benefits Conditions of Service /h3pA competitive compensation and benefits package is offered, including: /pulliDependency allowances /liliRental subsidy /liliEducation grant for children /liliHome leave travel (30 working days of annual leave per year) /liliPension fund entitlements under the UN Joint Staff Pension Fund /liliInternational health insurance; optional life insurance; disability protection /li /ulpFAO encourages a positive workplace culture, inclusivity, diversity, and family‑friendly policies, including flexible working arrangements. /ppFAO is committed to workforce diversity and encourages qualified female applicants, nationals of non‑and under‑represented members, and persons with disabilities. /p /p #J-18808-Ljbffr

📌 Senior Information Technology Officer (Global Infrastructure) at Food and Agriculture Organizat[...] (Roma)
🏢 Food and Agriculture Organization of the United Nations
📍 Roma