Guest Relations – Zelo Restaurant, Four Seasons Hotel Milano

Full‑time, on‑site position offering career growth opportunities.

About the role

The Host (female: Hostess) is the first interaction point for guests in our restaurants and is responsible for creating memorable experiences. The role reports to the Restaurant Manager.

What you will do

- Welcome guests and provide exceptional service during their dining experience in collaboration with the server team.
- Manage the host stand, review the reservation book and recommend table setups.
- Maintain cleanliness of each dining room section and perform table checks before opening.
- Develop a comprehensive knowledge of the menus, ingredients and restaurant information.

What you bring

- 1–2 years of experience in a food & beverage outlet; experience in a luxury hotel is an asset.




- Proficiency with computer equipment and food & beverage point‑of‑sale systems.
- Strong communication skills.

What we offer

- Competitive salary, wages and a comprehensive benefits package.
- Excellent training and development opportunities.
- Complimentary dry cleaning for employee uniforms.
- Meals available at the employee restaurant.
- Employee experience initiatives such as annual themed parties and ESG events.
- Employee recognition programs.
- Opportunities to build a successful career with global potential.

Schedule & Hours

This position is based at the Four Seasons Milan and is offered as a fixed‑term contract. Applicants must have the legal right to work in Italy and fluency in English and Italian.

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📌 Guest Relations, Zelo Restaurant at Four Seasons (Milano)
🏢 Four Seasons
📍 Milano