ph3Your Responsibilities /h3ulliMonitoring the quality of error reports from the service department, including their systematic evaluation and analysis /liliOversight of the handling of service-related complaints using the 8D methodology /liliTraining service staff on quality-related topics and specific customer requirements /liliProviding operational support to service personnel in managing customer complaints /liliActive involvement in the continuous development of products and the optimization of business processes /liliAssisting in the creation and maintenance of service instructions /li /ulh3Your Qualifications Skills /h3ulliGraduation from a technical high school or a degree in electrical engineering, electronics, mechatronics, or a comparable field /liliSeveral years of professional experience in a similar role, preferably in the automotive industry /liliKnowledge of quality assurance methods and tools (e.g., 8D, process approval, statistical process control) /liliFamiliarity with continuous improvement methodologies (e.g., 5S, the 7 types of waste, PDCA) /liliBasic understanding of risk management (e.g., FMEA) and project management is an advantage /liliProficient in MS Office applications /liliFluent in English and Italian, both written and spoken; knowledge of German is a plus /li /ulh3OUR COMMITMENT /h3ulliInnovative work environment in a young,



dynamic team /liliHigh-tech projects in the future-proof sector of e-mobility /liliOpportunities for advancement in a growing company /liliA wide range of further training opportunities /liliTotal compensation: € 52.000-€ 77.000 of which 20% variable premio based on goal achievement /liliAdditional company benefits /li /ulpThe compensation range provided is based on the current scope and location of the role. Should the position's responsibilities, seniority level, or location differ during the recruitment process, the applicable compensation range may be adjusted accordingly, in line with local market conditions and internal compensation frameworks. /ph3WHY ALPITRONIC /h3pTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA). /ph3WHAT MAKES WORKING FOR US SPECIAL /h3pWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team! /p /p #J-18808-Ljbffr

📌 Customer Quality Specialist (m/f/d) (Bolzano)
🏢 Alpitronic
📍 Bolzano