Our client is a historic coachbuilder that creates impeccably designed automobiles. They design bespoke one-offs and few-offs, combining pure design with artisanal skills and cutting-edge technologies to meet the most demanding quality standards of today's car manufacturers.
We are currently seeking
GENERAL SERVICES SECRETARY
Required Qualifications:
The duties combine administrative precision, management of General Services and Facilities, and impeccable attention to detail in the work environment and hospitality. The ideal candidate for this role embodies the brand's values: combining a formal and refined image with solid organizational skills. This role is not just a support function, but the company's first point of contact, capable of conveying exclusivity, efficiency, and a welcoming atmosphere.
- High school diploma or degree (preferably in languages, humanities or economics);
- Previous experience (even short) in front office, high-level hospitality or secretarial roles in structured corporate contexts;
- Fluent English (minimum level B2/C1, written and spoken). Knowledge of a second language (e.g. French or Spanish) is a strong plus;
- Excellent use of the Microsoft Office package (Excel for reporting, PowerPoint for presentations). Familiarity with management systems and video calling tools;
- Personal care, education, professionalism and formal communication style;
- Ability to handle sensitive data and business information with great confidentiality;
- Ability to move with ease between very different tasks, from formally welcoming a customer to the practical resolution of a breakdown in the office;
- Ability to anticipate logistical problems (e.g., ensuring a meeting room is ready, clean, and equipped with water and coffee before guests arrive);
- Speed in managing unexpected logistical issues or urgent management requests;
- Management of priorities and independent planning of time based on deadlines;
- Attention to detail and ability to manage multiple deadlines;
- Professional growth through constant updating and ongoing training; excellent standing;
- Located in Milan or fully available to relocate.
Key Responsibilities:
- Receive customers, partners and institutional guests according to the brand's hospitality standards;
- Manage the flow of calls, emails and paper mail, sorting them with great discretion;
- Constantly check that the reception and meeting rooms are in perfect visual order, clean and equipped;
- Coordinate internal calendars and plan meetings, conferences or company events;
- Book flights, hotels, transfers and manage related expense reports for management;
- Manage contacts with cleaning, maintenance, security and catering services;
- Check the costs of general services and verify the accuracy of passive invoices;
- Monitor stocks and manage orders for office supplies and refreshment areas; monitor stocks not only of stationery (paper, pens), but also of hospitality goods (premium coffee capsules, organic snacks, sparkling wine or champagne for company toasts);
- Supervise external technicians (e.g. air conditioning maintenance workers or elevator operators or gardeners) ensuring that they work discreetly without disturbing the activities of management or customers.
- Keep the health suitability register up to date, monitoring the deadlines for periodic visits for each employee;
- Schedule medical check-up dates (preventive, periodic, or return-from-prolonged-sickness visits) based on the company doctor's availability; verify expense reports and invoices from the medical practice or affiliated clinics before submitting them to accounting;
- Prepare the company infirmary or dedicated meeting room for on-site visits, ensuring maximum cleanliness, privacy and the presence of the necessary materials;
- The resource will also be responsible for organizing mandatory courses (e.g. Safety, Fire Prevention, First Aid) and professional development courses (e.g. languages, luxury customer care).
Location
Rho (MI)
The Opportunity
Join one of Italy's most iconic coachbuilding brands, with a rich design tradition. Work in a small, highly qualified team, where your individual contribution has a direct impact and results.
How to Apply: Please send CV (English)
RIF ELM
[email protected] The selection respects the principle of equal opportunities (L. 903/77). Aut. Min. 1314 RS.
📌 Segretaria/o Servizi Generali (Rho)
🏢 Saturno Consulting HR
📍 Rho