We are looking for a SALES MANAGER (m/f/d) to join our team

Your Tasks

Active upselling prior to arrival and pricing calculations for rooms and suites

Selling additional services offered by our hotel

Reporting and resulting recommendations to increase sales

Providing telephone consultations to our high-end guests

Preparing and sending quotes and booking confirmations

Assigning tasks to the back-office team

Monitoring and updating content in the correspondence manager

Monitoring reservations made through electronic booking channels

Communication between the front office, back office, and management

Training new employees, including developing a training program

Your Profile

Completed vocational training in the hospitality industry

Several years of professional experience in sales, reservations, or front office, ideally in the upscale hospitality sector

Proficiency in MS Office applications, particularly Excel

Excellent written and spoken German, Italian, and English

Strong organizational and communication skills

High degree of personal responsibility





Identification with the luxury hotel industry and a passion for advising high-end guests at the highest level

Enthusiasm for selling high-quality rooms, suites, and customized vacation experiences

Ability to work well in a team, flexibility, and resilience under pressure

Structured and responsible work ethic

What We Offer

All-inclusive onboarding for a good start

Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities

Individual working time models as well as health, pension and social insurance

Performance-related pay

Free staff restaurant with breakfast, lunch and dinner (also on days off)

Accommodation in staff houses if required

Free parking spaces

Attractive further training as well as career and promotion opportunities

Organization of events and excursions for employees

Discounts on SPA treatments, store products and partner hotels

Free ski pass for the piste directly at the resort and free entry to the Lüsner swimming pond

Free use of the fitness studio

Sales commission

Individual working hours: 51⁄2 or 6 working days per week, full-time

📌 Sales Manager - Reservation (m/f/d) (Laion)
🏢 Altro
📍 Laion