EVbee is a fast-moving EV charging start-up with big ambitions: becoming one of Europe’s top 3 EV charging brands within five years. As we expand our activities in Italy, we’re looking for a motivated Junior Technical Support Engineer to join our technical team and support charging stations for electric vehicles, battery storage systems, and renewable energy solutions.

This position is also suitable for first-time candidates with a technical background and a strong willingness to learn. You’ll follow a structured path of technical growth and internal training, working mainly remotely while collaborating with installers, customers, service partners, in-house technical teams, and international suppliers. This role will be reporting to the Technical Support Manager - Italt.

What you will do

- Provide remote technical assistance on AC/DC EV charging stations, battery systems, and related platforms.
- Analyse anomalies, failures, and technical reports to support accurate diagnosis and resolution.
- Read and interpret logs, manuals, wiring diagrams, and other technical documentation.
- Support installers, customers, and service partners with configuration, commissioning, troubleshooting, and technical questions.
- Manage tickets, collect relevant technical information, and document issue status and follow-up actions clearly.
- Support device configuration, remote diagnostics, monitoring, and basic testing activities using service tools and software.
- Provide on-site support at plants, customer sites, installers, or technical partners when required by operational needs.
- Collaborate with internal technical teams, R&D;, and international suppliers to investigate root causes and coordinate solutions.
- Prepare clear technical notes, reports, and feedback to help improve products, procedures,



and customer support processes.

What you bring

- Technical diploma, ITS qualification, or degree in electrical, electronic, electrotechnical, mechatronics, renewable energy, or a related field.
- Interest in electric mobility, energy, batteries, EV charging systems, and new technologies.
- Good ability to read electrical diagrams, manuals, wiring diagrams, and technical documentation.
- Basic knowledge of electrical and electronic principles, with strong technical reasoning skills.
- Good analytical skills, precision, curiosity, and a strong desire to learn and grow in a technical role.
- Good communication skills in Italian and English, both written and spoken.
- Comfortable working mainly in smart working, with availability for occasional travel or on-site activities when technically required.
- Self-driven, detail-oriented, and able to work independently in a fast-moving, international environment.
- Experience, in technical assistance, troubleshooting, installation, or maintenance of electrical systems is considered a plus.
- Basic knowledge of EV charging systems, inverters, BESS, batteries, photovoltaic systems, or energy monitoring platforms is considered a plus.
- Familiarity with electrical measuring instruments and structured troubleshooting methods is considered a plus.
- Knowledge of protocols or systems such as OCPP, Modbus, RS485, Ethernet, or monitoring platforms is considered a plus.




- Experience with ticketing software, CRM systems, or customer support workflows is considered a plus.

What we offer

- Training on EVbee products, technical procedures, EV charging systems, and battery solutions.
- A role mainly based on smart working, with occasional on-site support when needed.
- The opportunity to grow in a technical support and after-sales role within electric mobility and energy infrastructure.
- Involvement in projects related to EV charging, batteries, renewable energy, and the energy transition.
- Employment details
- Place of work: mainly remote / lavoro da remoto in Italy
- Business travels: occasional on-site support at customers, installers, or technical partners based on operational needs.
- Employment type: full-time position
- Start date: beginning of Q4 2026
- RAL: €30K –€38K gross per annum (depending on experience)
- Applicable collective agreement: CCNL Commercio.

How to apply? If you match the profile requested, please be encouraged to send your CV and a short motivation in English to the HR Department ([email protected]). We are looking for a motivated, curious, and precise person with a technical background in the electrical or electronic field, interested in growing in the electric mobility and energy sector. Previous experience is not necessarily required: the desire to learn, technical reasoning skills, and good communication in Italian and English are important.

An assessment or business case could be part of our selection procedure. Please be aware that we could request references and a copy of your diploma in the offer stage. Your application will be handled strictly confidentially and in compliance with applicable privacy legislation.

📌 Junior Technical Support Engineer - EV Chargers & Battery Systems (Italia)
🏢 EVbee
📍 Italia