Job Overview We are looking for a motivated and customer-focusedItalian Customer Support Specialistto join our growing team in Lisbon. If you are passionate about helping customers, enjoy solving problems, and want to work in an international environment, we'd love to hear from you.

Key Responsibilities Provide exceptional customer support to Italian-speaking customers via phone, email, and chat Handle customer inquiries efficiently and professionally Resolve issues by identifying customer needs and offering appropriate solutions Escalate complex cases when necessary while ensuring timely follow-up Maintain accurate records of customer interactions Meet individual and team performance targets while delivering a high-quality customer experience Requirements Fluent Italian (C2 level) Good command of English (B2 level)



Strong communication and interpersonal skills Customer-oriented mindset with excellent problem-solving abilities Basic computer skills and the ability to learn new systems quickly Previous experience in customer service is an advantage but not required EU citizenship or a valid work permit for Portugal What We Offer Competitive salary and performance bonuses Paid training Career development opportunities International and multicultural work environment Health insurance and additional employee benefits * Relocation support Ready to Join Us? If you're an Italian speaker looking to build your career in customer support while enjoying life in sunny Lisbon, we'd love to hear from you. Apply today and become part of our dynamic team!

📌 Italian Customer Support in Lisbon - With Relocation Package (Roma)
🏢 Cbtalents
📍 Roma