IWG plc is seeking a Customer Services Manager to lead a centre, drive performance and deliver world-class service. You will have autonomy to run the site, manage on-site operations, and develop a high-performing team focused on customer satisfaction and revenue opportunities. You'll thrive on targets, enjoy selling to customers, giving tours to prospects, and turning guests into brand ambassadors for you, your team, and IWG as a whole. This role rewards initiative and resilience.
📌 Guest Experience & Service Center Lead (Catania)
🏢 IWG
📍 Catania
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