ZEGNA in Milan is seeking a Global Retail Excellence & Capabilities Manager to translate global capability frameworks into excellent execution across markets. You will bridge HQ and field, identify capability gaps, and provide hands-on support to stores. You will conduct regular visits, support APAC training, roll out initiatives, coach Store Managers, and share best practices. Fluency in English is required; Mandarin is strongly preferred, with 5–6 years in luxury retail or capability
📌 Global Retail Excellence & Capabilities Lead (Milano)
🏢 Ermenegildo Zegna Holditalia
📍 Milano
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