At ABB , we help industries run leaner and cleaner-and every person here makes that happen.

The Global Quality

Specialist for the specific Product Line is responsible for ensuring excellence in product/process quality across assigned product families by coordinating quality initiatives across multiple Manufacturing Units (MUs) and Local Sales Organization (LSOs). This role serves as the central quality authority, driving consistency in quality standards, coordinating critical quality issues, managing E2E performance metrics by product line, and leading quality improvements from product development through full production lifecycle. We are hiring two Global Quality Specialists , each supporting one of the following product families: Main stakeholders are Manufacturing Units, Local Sales Unit (LSU's) and Agile Team.

The work model for the role is: Hybrid / remote.

Quality Performance Management & KPI Leadership: Own end-to-end KPI management across assigned product families, consolidating data from multiple Manufacturing Units and Local Sales Organizations. Ensure comprehensive visibility on Time-to-Close, Customer DPU, CoPQ, FPY , and other key metrics, with clear breakdown by factory to drive continuous improvement. Ensure consistent alignment on root cause analyses and CAPAs across all sites,



eliminating duplicate efforts and establishing a single Quality voice for the product line actively contributing during the Quality Circle events/reviews.

Critical Customer Quality Issue Resolution: Act as Single Point of Contact for critical quality issues and lead RCA processes when investigations span multiple factories. Coordinate implementation of corrective and preventive actions ( ECN, material rework ) across sites to ensure swift resolution and customer satisfaction. Act as Quality advisor to ensure consistent standards and practices across all factories and LSOs for assigned product families.

New Product Quality Assurance & Development Support: Take ownership of Quality from concept through product release in NPI projects. Bachelor's or Master's degree in Engineering (Electrical, Electronic, or related field) ~10+ years of experience in Quality Management roles within a manufacturing or industrial environment ~ Deep product knowledge of UPS systems, including design, manufacturing processes, and end-to-end product lifecycle ~ Proven experience in cross-functional and cross-site Quality management, including RCA methodologies, CAPA processes, and KPI-driven performance management ~ Strong communication and stakeholder management skills, with the ability to influence and align global teams across different cultures and organizational levels That's why we welcome people from all backgrounds and experiences.

📌 Global Quality Specialist - UPS (Bergamo)
🏢 ABB
📍 Bergamo