Job Title: Front Desk Clerk

Work Hours

- Full-Time (Approx. 35 hours/week)

- Monday – Friday

- 0800 – 1700 (Thursday starts at 1300)

Location

- ACS Building 108, Caserma Ederle, Vicenza, Italy

Duties

- Greet and assist walk-in and phone customers

- Direct customers to appropriate ACS offices or installation agencies

- Maintain Client Tracking System (CTS) with daily entries

- Record customer details (name, rank, DOB, unit, contact info)

- Update and manage ACS calendar and reservations daily

- Maintain customer sign-in sheets and service records

- Archive CTS and submit monthly reports by the 5th of each month

- Ensure professional, confidential, and courteous service at all times

Qualifications

- Experience in customer service or administrative support

- Strong communication and interpersonal skills

- Basic computer proficiency (data entry, tracking systems)

- Ability to manage records and schedules accurately

- Professional demeanor with strong attention to confidentiality

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📌 Front Desk Clerk (Vicenza)
🏢 Ladgov
📍 Vicenza