- Company - If confidential, choose 'Confidential' Confidential
- Industry Telecommunications
- Country -None-

Job Description

- Coordinate DT from specification checks till final single site verification
- Handling customer complaints and provide solution with proper explanation report.
- Network parameter audit and to provide recommendation to sort-out inconsistencies observed after Drive Test
- Act as a leader and mentor in day to day operations to provide insights for DT ASP Teams

Requirements

- A minimum of 5 years work experience in RF Design, Initial Tuning & Optimization
- 3 years proven expertise on DT & Customer complaint handling
- Knowledge and experience with data collection tools, e.g. TEMs Investigation 13.0
- Statistical and Performance Analysis (Business Object, ENIQ, M2000, NETACT, FACTS, ITK)
- Command Handling, Traffic Observation, and Alarms Management (WINFIOL, CME, MOSHELL, M2000)
- Network Planning and Performance analysis (MAPINFO, MCOM, NEXPLORER)




- Good Knowledge on the ERICSSON/HUAWEI RAN Portfolio

Skills / Qualification

- Leadership and communication skills
- Ability to interact with customer and identify area of improvement
- Result oriented with focus on product quality and customer satisfaction
- End-user / customer problem investigation and give quick remedies and solutions
- RF Related Small Tools and Macros (Exert, Google Earth, PIANO, MAPSOURCE etc.)

Personal Attributes

- Self-motivated. Ability to work under pressure and learn independently.
- Good presentation, time management and leadership skills & ability to work with diverse backgrounds
- Result oriented with focus on customer satisfaction and project delivery
- Proficient English, written and spoken. Portuguese is a plus

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📌 DT Coordinator (None)
🏢 Global Career
📍 None