Overview

Client Advisor Summer Support (m/f/d) – Milan Via Verri. Start mid-July for 1 month.

Job responsibilities

- Outgioing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
- With individual CRM goals, extensive product and repair training, you shine in all customer interactions – from consultation to sales to small repairs on site.
- The connection to our customers does not end when they leave the store — as an after-sales professional, you'll continue to be a professional point of contact for all after-sales topics.
- A travel companion for life — our iconic products are manufactured to the highest quality standards, a demand we also place on our repairs. You will be responsible for first-class processing, from acceptance through communication with the responsible technical team to return to our customers.

Profile

- You have experience in the luxury sector, but we also welcome new starters to our team.
- For advising international customers, you speak fluent Italian and English; additional language skills are a plus.
- You value the customer experience and are passionate about consulting.

Additional information

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive,



we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftsmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.

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📌 Client Advisor Summer Support (m/f/d) - Milan via Verri (Milano)
🏢 Lvmh Group
📍 Milano