We are seeking a Digital Transformation Manager to join Generali Group Head Office, contributing to evolution of digital channels and customer-facing capabilities.
The role will help drive alignment across Group and local Business Units, ensuring clear priorities, effective governance, timely decision-making, and consistent execution across transformation workstreams.
Key responsibilities will include:
Transformation governance: support structured planning, milestone tracking, decision points, risks, issues, and dependencies across strategic digital initiatives
Digital channels evolution: contribute to the development and enhancement of digital channels, customer-facing journeys, and related business capabilities
Stakeholder and senior management alignment: coordinate business, IT, local BU, vendor, and executive stakeholders to ensure shared priorities, timely decisions, and effective escalation
Executive reporting and decision support: provide clear, concise, and insight-driven reporting to governance forums, steering committees, and senior leadership
Risk and dependency management: identify and monitor critical risks, issues, and cross-workstream dependencies that may affect timeline, quality, business readiness, or adoption
Business readiness and adoption enablement: support the preparation of BUs for rollout, ensuring operational impacts, change needs, and expected benefits are properly tracked
Knowledge sharing and change enablement : promote awareness of digital capabilities, share good practices, and support consistency across Business Units where relevant
Define, maintain, and monitor integrated program plans, milestones, deliverables, and governance calendars
Coordinate recurring program meetings, steering committees, working groups, and follow-up actions
Prepare executive dashboards, status reports, decision papers, meeting packs, and presentation materials
Track risks, issues, dependencies, assumptions, and mitigation actions across workstreams and BUs
Collect and consolidate updates from business, IT, operations, vendors, and local BU teams
Support escalation management by preparing concise summaries, options, impacts, and recommended next steps
Support cross-functional alignment by connecting business needs, delivery priorities, and stakeholder expectations
Requirements
5-10 years’ experience in strategic consulting, transformation, digital operations, or business project roles, preferably in the insurance or financial services sector
Significative experience acquired in international environment and digital transformation field
Excellent educational background, preferably in STEM
Excellent skills and proficiency in managerial reporting
Proficiency on digital technologies and trends
Proven exposure to digital innovation and transformation initiatives and disruptive technologies
Excellent verbal and written communication skills in English
Project management skills, including the ability to deal with multiple projects simultaneously
Soft Skills:
Ability to work effectively in cross-functional and international teams;
Strong communication skills, including the capacity to influence stakeholders using business acumen
High attention to detail and ability to produce high quality deliverables within tight timescales;
Proactivity, adaptability and ownership mindset.;
Analytical and critical thinking with strong problem-solving capabilities;
Strong motivation and result oriented
What we offer
We offer employment at the VI level with the relevant salary, in accordance with the CCNL ANIA for non-executive employees and the Generali Group Company Agreement.
Gross annual salary ranging between 45K€ and 60K€. The final offer will be aligned with the candidate's professional experience,
technical and soft skills relevant to the role, and may include an individual variable component.
We also offer
Lavoro da remoto and flexible hours
Corporate welfare system
Supplementary health insurance and discounted insurance policies
Training and development
Structured continuous learning paths (technical and managerial)
Career development programs within the Group
Access to learning platforms and internal mobility opportunities, including international
Why Join Generali
Joining Generali means becoming part of an international Group with a strong heritage and a forward-looking vision, where people are at the center of our sustainable growth strategy.
We foster a responsible, inclusive, and innovation-driven work environment, where everyone can contribute to creating value for customers, society, and the communities in which we operate. We believe that diversity, equity and inclusion are essential to building a stronger culture and driving sustainable growth.
At Generali, you will find opportunities to grow through continuous learning, career development paths, and internal mobility across the Group. We recognize talent and merit, and support flexibility as a key enabler of well-being and a sustainable work-life balance.
Working with us means sharing strong values and taking on meaningful challenges together to build a safer and more sustainable future every day.
As an Equal Opportunity Employer, Generali evaluates all applications based exclusively on objective and gender-neutral criteria, including skills, experience and potential, ensuring fairness and transparency throughout the selection process.
Company Profile
GOSP - Generali Operations Service Platform
is a joint-venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Our purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 6 branches across Europe and employs about 1.200 people.
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📌 Digital Transformation Manager (Milano)
🏢 Altro
📍 Milano