About the Role
Xsolla is evolving its partner platform to support a growing portfolio of audience-specific products and experiences.
This initiative is actively expanding, with new products and their dedicated entry points launching in phases throughout the year.
We are looking for a Delivery Manager to drive execution of this program and, once products go live, to own the operational coordination that keeps them running smoothly.
This is a two-phase role.
In the build phase, you will coordinate delivery across Product, Engineering, Design, and Marketing to ship on schedule.
Post-launch, you will run the operational backbone that connects each product to the teams supporting it.
Reporting to the Business Accounts lead, this is a high-trust, high-visibility role at the center of one of Xsolla's core platform initiatives.
Responsibilities Delivery & Launch Coordination Own the delivery plan and timeline for the program rollout across an expanding set of products and their landing experiences; Maintain a current dependency map across Product, Engineering, Design, and Marketing; identify and upscale risks and blockers before they affect delivery; Coordinate cross-functional launch readiness for each new product release; Track progress in Jira and keep delivery status accurate and current; Stakeholder Communication & Meetings Prepare and run recurring program meetings — distribute agendas in advance, capture action items, and follow them through to completion; Publish a regular status update covering progress, upcoming launches, and active blockers; Act as the primary point of contact for coordination questions across teams; Maintain Confluence documentation for processes, decision logs,



and launch playbooks; Operational Coordination Design and operate the collaboration framework connecting launched products with partner departments (Marketing, Dev Rel, Support, Product, Engineering) — intake, SLAs, escalation paths; Operate the request intake and tracking system — receive needs, route to owners, monitor progress; Run regular syncs with key contacts across departments and resolve or upscale blockers; Build and maintain operational playbooks so the model scales cleanly as the portfolio grows; Insights & Feedback Loop Capture feedback from product teams and product owners, route actionable items, and close the loop; Synthesize recurring themes into input for product prioritization; Track delivery and operational metrics and surface friction across the partner journey.
Requirements 3+ years of program, project, or delivery management experience in a technology or platform organization; Demonstrated experience managing cross-team dependencies and stakeholder communication in a multi-team or multi-product environment; Proficiency with Jira and Confluence for tracking, reporting, and documentation; Strong written and verbal communication, with experience producing status updates, meeting materials, and operational documentation; Ability to work independently, manage competing priorities, and proactively identify and upscale issues; Track record of establishing and improving operational processes; Fluent English.
Nice to Have Background in gaming, digital commerce, or platform-as-a-service environments; Experience launching products or platforms from zero to one; Familiarity with B2 B Saa S, customer success, or partner-facing programs; Experience working with distributed, async-first teams across multiple timezones.
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📌 Delivery Manager, Self-Service (Trentino-Alto Adige)
🏢 Xsolla
📍 Trentino-Alto Adige