Company - If confidential, choose 'Confidential' Confidential

Industry Telecommunications

Country -None-

Job Description

Coordinate DT from specification checks till final single site verification

Handling customer complaints and provide solution with proper explanation report.

Network parameter audit and to provide recommendation to sort-out inconsistencies observed after Drive Test

Act as a leader and mentor in day to day operations to provide insights for DT ASP Teams

Requirements

A minimum of 5 years work experience in RF Design, Initial Tuning & Optimization

3 years proven expertise on DT & Customer complaint handling

Knowledge and experience with data collection tools, e.g. TEMs Investigation 13.0

Statistical and Performance Analysis (Business Object, ENIQ, M2000, NETACT, FACTS, ITK)

Command Handling, Traffic Observation, and Alarms Management (WINFIOL, CME, MOSHELL, M2000)

Network Planning and Performance analysis (MAPINFO, MCOM, NEXPLORER)





Good Knowledge on the ERICSSON/HUAWEI RAN Portfolio

Skills / Qualification

Leadership and communication skills

Ability to interact with customer and identify area of improvement

Result oriented with focus on product quality and customer satisfaction

End-user / customer problem investigation and give quick remedies and solutions

RF Related Small Tools and Macros (Exert, Google Earth, PIANO, MAPSOURCE etc.)

Personal Attributes

Self-motivated. Ability to work under pressure and learn independently.

Good presentation, time management and leadership skills & ability to work with diverse backgrounds

Result oriented with focus on customer satisfaction and project delivery

Proficient English, written and spoken. Portuguese is a plus

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📌 DT Coordinator (Italia)
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📍 Italia