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- Industry Telecommunications

- Country -None-

Job Description

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- Coordinate DT from specification checks till final single site verification

- Handling customer complaints and provide solution with proper explanation report.

- Network parameter audit and to provide recommendation to sort-out inconsistencies observed after Drive Test

- Act as a leader and mentor in day to day operations to provide insights for DT ASP Teams

Requirements

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- A minimum of 5 years work experience in RF Design, Initial Tuning & Optimization

- 3 years proven expertise on DT & Customer complaint handling

- Knowledge and experience with data collection tools, e.g. TEMs Investigation 13.0

- Statistical and Performance Analysis (Business Object, ENIQ, M2000, NETACT, FACTS, ITK)

- Command Handling, Traffic Observation, and Alarms Management (WINFIOL, CME, MOSHELL, M2000)





- Network Planning and Performance analysis (MAPINFO, MCOM, NEXPLORER)

- Good Knowledge on the ERICSSON/HUAWEI RAN Portfolio

Skills / Qualification

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- Leadership and communication skills

- Ability to interact with customer and identify area of improvement

- Result oriented with focus on product quality and customer satisfaction

- End-user / customer problem investigation and give quick remedies and solutions

- RF Related Small Tools and Macros (Exert, Google Earth, PIANO, MAPSOURCE etc.)

Personal Attributes

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- Self-motivated. Ability to work under pressure and learn independently. xysqume

- Good presentation, time management and leadership skills & ability to work with diverse backgrounds

- Result oriented with focus on customer satisfaction and project delivery

- Proficient English, written and spoken. Portuguese is a plus

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📌 DT Coordinator (None)
🏢 Global Career
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