Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family ?
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Be proud to belong to Meliá as we are proud of you ?
What will I be doing?
- Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.
- Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.
- Manage the guests’ digital experience, according to the global strategy.
- Manage customer incidents, following the established protocols.
- Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.
- Verify material orders following the set product guidelines, for better optimisation of economic resources.
What are we looking for?
- University degree, preferably Tourism or Hospitality, Marketing or similar.
- Fluent in Italian and English. A third language would be an asset.
- Organisation and planning.
Problem-solver
- Excellent communication skills.
High vocation for service
- Attention to detail.
The role is classified as an INTERNSHIP with an expense allowance of at least €600.
Further information on the role classification, remuneration, any premio schemes, welfare and company benefits will be provided during the selection process.
At Meliá we are all VIP ?
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualit
📌 Stage Guest Experience (Milano)
🏢 Meliá Hotels International
📍 Milano
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