MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Purpose of the Position:
Field consultant role across Central Italy, the assigned area would be Toscana and Lazio. The new colleague will be conducting audits at the authorized dealer workshop network, also providing the client with all information and data resulting from the audit result in the specific report, while monitoring the progress of the objectives of the authorized workshops.
Duties & Responsibilities:
- Ensure adherence to the audit plan originally agreed upon with the customer
- Regularly transmit to the customer all requested information on the audits performed Inform the customer in a timely manner of any changes to the agreed upon plan
- Propose improvements to the process/procedure to make it more effective through an action plan shared with the dealer
- Evaluate the customer's proposals for new audit procedures to be implemented before their acceptance
- Collect all data useful for the purpose of the action plan.
- Ensure adherence to the audit plan originally agreed upon with the customer
- Regularly transmit to the customer all requested information on the audits performed Inform the customer in a timely manner of any changes to the agreed upon plan
- Propose improvements to the process/procedure to make it more effective through an action plan shared with the dealer
- Evaluate the customer's p
📌 Automotive Field Consultant (Roma)
🏢 Msx International
📍 Roma
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