Do you want to help solve the world's most pressing challenges? Feeding the
world's growing population and slowing climate change are two of the world's
greatest challenges. AGCO is a part of the solution Join us to make your
contribution.
The Field Quality Specialist will be the person in charge to follow up the
resolution of the issue raised form the Field, collecting information
from technical cases, warranty claims and transfer into the Factory quality and
collaborating with all the other teams ( Manufacturing Engineering, Build
quality, manufacturing, Design Engineering, Customer support). He/she will get
in contact with Supplier if need for issue resolution, especially
for topic related to Product Problem Resolution (PPR). He/she will have the
responsibility to ensure that the feedback from factory to the Customer support
is given in timely manner, interacting with the different stakeholders.
Your Impact:
* Product Problem Resolution (PPR) Support: Responsible for supporting the
Issue resolution inside the factory. The incumbent will bring the information
to the production line/ manufacturing Eng. / Eng., make the investigation to
help the root cause identification, and will collect the information and
share with the stakeholders.
* Warranty claims analysis and actions follow up: Responsible
for monitor the claims submitted by dealers. Investigate and take actions
into factory for the fast issue resolution
* Factory Communication: Communicate the issue from the field (claims &
concern form the field) to the Factory and ensure that the solution feedback
is routed to the Product Customer support.
Your Experience and Qualifications:
Note: Please submit your application/CV in English.
* Nice to have minimum of 1-2 years’ experience in quality environment
* Experience with mobile equipment (such as agricultural, construction or
forestry equipment; on/off-road trucks; or, automobiles)
* Kno
📌 Field Quality Specialist (Breganze)
🏢 Agco
📍 Breganze
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