Italian Speaking Customer Expert for Premium Coffee MachinesAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international brands. We specialize in facilitating seamless career transitions, ensuring that our candidates find the perfect professional match within the most prestigious global industries.
Job Overview
We are currently hiring for an Italian Speaking Customer Expert for Premium Coffee Machines position in Greece, representing a global leader in the high-end Food & Beverage sector. This is an exceptional opportunity to combine your passion for coffee excellence with a professional career in one of Europe’s most vibrant landscapes, perfect for those seeking premium jobs in Greece.
Key Responsibilities
Provide expert consultation to Italian-speaking customers regarding premium coffee machine maintenance and brewing techniques.
Manage high-value customer inquiries within the Food & Beverage industry, ensuring a bespoke service experience.




Troubleshoot technical issues for high-end coffee equipment while maintaining a professional and knowledgeable tone.
Promote exclusive coffee accessories and membership programs to enhance customer loyalty and brand engagement.
Maintain accurate records of customer interactions to contribute to the continuous improvement of the service experience.
Stay updated on the latest innovations and product releases within the premium Food & Beverage market to provide cutting-edge advice.
Native or fluent Italian (spoken and written) is strictly required.
Strong command of the English language for corporate communication.
Valid EU passport (mandatory) to support your transition for these Italian-speaking jobs.
Passion for the Food & Beverage industry, with a particular interest in premium coffee culture.
Excellent communication and problem-solving skills suitable for a premium brand environment.
What We Offer
Competitive Mo

📌 Italian Speaking Customer Expert Premium Coffee Machines (Italia)
🏢 Mercier Consultancy Group
📍 Italia