Italian Speaking Customer Experts for Singapore AirlinesAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with world-class organizations across the globe. We specialize in facilitating seamless career transitions, ensuring that every professional who pursues jobs in Greece finds the perfect environment to thrive and excel in their aviation career.
Job Overview
We are searching for dedicated professionals to join our team as Italian Speaking Customer Experts for Singapore Airlines position in Greece. In this prestigious role, you will represent one of the world’s most awarded airlines, providing exceptional service and upholding the highest standards of the aviation industry while enjoying a vibrant lifestyle in Athens.
Key Responsibilities
Provide world-class support to passengers, embodying the premium service standards of Singapore Airlines.
Assist travelers with flight bookings, modifications, and complex itinerary management.




Resolve complex customer inquiries related to aviation policies, loyalty programs, and travel regulations.
Maintain high levels of customer satisfaction by delivering personalized and empathetic communication in Italian.
Collaborate with international teams to ensure seamless ground-to-air passenger experience.
Manage travel documentation and information accuracy to ensure compliance with global aviation safety and security standards.
Contribute to the success of one of the top Italian-speaking jobs in the region by consistently meeting performance quality indicators.
Native or fluent Italian (spoken and written) to provide high-end service for Singapore Airlines.
Professional proficiency in English to collaborate within our international hub.
Valid EU passport (mandatory) to facilitate your relocation to Greece.
Previous experience in the aviation or premium customer service industry is highly preferred.
Strong problem-solving skills and a p

📌 Italian Speaking Travel Agent for Singapore Airlines (Italia)
🏢 Mercier Consultancy Group
📍 Italia