Italian Speaking Fitbit Products Support SpecialistAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class organizations across Europe. We specialize in bespoke recruitment solutions, ensuring that our candidates find not just a job, but a career-defining opportunity in the vibrant landscape of international business.
Job Overview
We are currently seeking a passionate individual for the Italian Speaking Fitbit Products Support Specialist position in Bulgaria to join a leading team in the Fitness & Wellness industry. This is a unique opportunity to combine your technical support expertise with a genuine interest in wearable health technology, ensuring users across the Italian market receive premium assistance.
Key Responsibilities
Provide expert, high-quality technical support to Italian-speaking customers regarding Fitbit wearable devices and applications.
Champion the Fitness & Wellness industry standards by resolving complex inquiries related to health data,



activity tracking, and device synchronization.
Deliver personalized troubleshooting solutions, ensuring optimal user experience and high customer satisfaction scores.
Educate users on the advanced health monitoring features of Fitbit products to encourage a healthy and active lifestyle.
Maintain detailed documentation of customer interactions within the CRM system to improve service delivery.
Collaborate with international teams to identify trends in user hardware or software issues, providing feedback to improve future product iterations.
Represent the brand with professionalism and enthusiasm during every customer engagement.
Native or fluent Italian (spoken and written) is mandatory for this role.
Proven interest or passion for the Fitness & Wellness industry and health-conscious technology.
Valid EU passport (mandatory requirement for legal employment).
Exceptional communication skills with a f

📌 Italian Speaking Fitbit Products Support Specialist (Italia)
🏢 Mercier Consultancy Group
📍 Italia